Relocation Consultant (Part-Time) - Philadelphia

Relocation Consultant (Part-Time) - Philadelphia

Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally through our unique blend of mobility software solutions and high-touch destination services. Our personalized digital transferee experience accommodates all mobile talent and is enabled by our AI-driven native mobile app and workforce mobility platform. Our core values drive us to focus on our customers, innovation, integrity, and excellence. Relocity serves thousands of cities across the United States, Europe, and Asia.

As a Part-Time Personal Host (Relocation Consultant), you will be a trusted partner to our clients and their employees, guiding them through every stage of the relocation process. From coordinating their move and ensuring a smooth transition to handling key logistical details with a white-glove approach, you will provide high-touch support to help them feel at home in their new city.

This role is primarily remote (60-70%), with the remaining 30-40% dedicated to in-person client support throughout the city. While you'll have the freedom to manage your time, you will be expected to align your schedule within the company's flexible work policies to ensure you're available for your clients when they need you.

Success in this role requires deep local expertise, exceptional interpersonal skills, and a passion for helping others navigate life changes. Strong project management, calendar coordination, problem-solving abilities, and tech fluency are also fundamental to delivering a seamless experience.

How You'll Do It

• Develop strong relationships with relocating employees by understanding their unique needs, preferences, and concerns throughout the relocation process.
• Provide expert guidance on the city's neighborhoods, transportation options, and local culture to help employees make informed decisions.
• Conduct in-depth housing and school research, including rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences.
• Assist with essential services such as DMV registration, banking setup, and other logistical requirements to ensure a smooth transition.
• Curate personalized recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family-friendly venues.
• Gather and deliver customized information by conducting research, leveraging local expertise, and utilizing Relocity's proprietary software and GSuite products to create tailored client reports.
• Coordinate and lead area tours, either in person or virtually, providing firsthand insights into neighborhoods, housing options, and key amenities.
• Facilitate ongoing communication with relocating employees via phone, email, video calls, or in-person meetings to address questions and provide timely updates.
• Serve as the primary point of contact throughout the entire relocation journey, liaising between clients, partners, and vendors to ensure a seamless experience.
• Efficiently manage multiple relocations at various stages, maintaining organization, attention to detail, and proactive follow-ups.
• Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner.

What Past Experience and Current Skills Will Enable Your Success In This Role?

Education and / or Technology Requirement

Language Skills

Pay Range : $24.23 - $25.50

Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion / creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military / veteran status, or any other status protected by Federal or State law or local ordinance. Relocity will only employ those who are legally authorized to work.