Talent.com
Manager of Information Technology & Digital Innovation
Manager of Information Technology & Digital InnovationHope Center Ministries, Inc. • Raleigh, NC, US
No longer accepting applications
Manager of Information Technology & Digital Innovation

Manager of Information Technology & Digital Innovation

Hope Center Ministries, Inc. • Raleigh, NC, US
1 day ago
Job type
  • Full-time
Job description

Manager of Information Technology & Digital Innovation

Join to apply for the Manager of Information Technology & Digital Innovation role at Hope Center Ministries, Inc.

Manager of Information Technology & Digital Innovation

2 days ago Be among the first 25 applicants

Join to apply for the Manager of Information Technology & Digital Innovation role at Hope Center Ministries, Inc.

Get AI-powered advice on this job and more exclusive features.

Position Title : Manager of Information Technology & Digital Innovation

Department : Customer Service

Level : Manager

Location : Dunn, NC

Position Summary

Working within the Customer Service division, the Manager of IT & Digital Innovation will lead Hope Center Ministries' technology strategy by championing the adoption of artificial intelligence (AI) solutions to improve ministry operations, enhance donor engagement, and support our mission to restore lives through Christ-centered recovery. In addition, this position will develop and oversee data and analytics systems that provide actionable insights to strengthen our customer service and admissions processes.

Key Responsibilities

Search Engine Optimization (SEO)

  • Develop and execute a comprehensive SEO strategy to ensure the ministry's website ranks at the top of search results for key ministry, donor, and program-related terms.
  • Conduct ongoing keyword research, on-page optimization, and content strategy alignment with marketing and communications teams.
  • Monitor SEO performance using analytics tools, reporting on trends, rankings, and ROI.

Artificial Intelligence (AI) Innovation

  • Identify opportunities to leverage AI for improving operational efficiency, donor relations, program delivery, and staff productivity.
  • Implement AI-driven tools for data analysis, workflow automation, and enhanced user experiences across digital platforms.
  • Train staff on AI best practices, ensuring ethical and mission-aligned use of emerging technologies.
  • Technology Leadership

  • Oversee all IT systems and infrastructure, ensuring secure, reliable, and scalable technology solutions.
  • Streamline enterprise systems to improve the experience of HCM employees, vendors, and donors.
  • Develop and implement processes and procedures to track and retain the organization's technology assets.
  • Make recommendations to executive leadership to ensure that technology initiatives align with ministry goals the organization's technology remains relevant and prepares HCM for future success.
  • Maintain data privacy, cybersecurity, and compliance with legal and ethical standards.
  • Collaboration & Communication

  • Partner with Communications, Development, and Program teams to ensure digital initiatives amplify our mission impact.
  • Present technology updates, project progress, and innovation opportunities to senior leadership and the Board when needed.
  • Qualifications

    Required :

  • Bachelor's degree in Information Technology, Computer Science, Digital Marketing, or related field (Master's preferred).
  • Proven experience in SEO strategy with measurable success in top search engine rankings.
  • Demonstrated success in implementing AI tools and technologies in an organizational setting.
  • Strong leadership skills and the ability to communicate complex technology concepts in simple, actionable terms.
  • Commitment to the mission, vision, and values of Hope Center Ministries.
  • Preferred

  • Experience in a nonprofit or faith-based environment.
  • Knowledge of current trends in digital marketing, data analytics, and cybersecurity.
  • Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Other

    Job function

    Job function

    Information Technology

    Industries

    Religious Institutions

    Referrals increase your chances of interviewing at Hope Center Ministries, Inc. by 2x

    Sign in to set job alerts for "Information Technology Supervisor" roles.

    Sr Engineering Team Manager, Mobile Technology

    Life Sciences Mergers & Acquisitions IT Integration & Divestitures Senior Manager

    Program Coordinator III (OSI Investigator)

    Senior Manager - Digital Operations & Innovation (BPaaS / BPO)

    Raleigh, NC $167,000.00-$307,500.00 6 days ago

    Triangle, NC $137,000.00-$184,000.00 1 day ago

    ServiceNow Discovery Administrator (Remote)

    Mergers and Acquisitions IT Diligence Senior Manager

    Raleigh, NC $175,300.00-$322,900.00 6 days ago

    Raleigh, NC $86,258.00-$194,082.00 5 days ago

    Cary, NC $120,000.00-$170,000.00 1 week ago

    US Technology Consulting_Managed Services_SAP_Pursuit and Delivery_ Sr. Manager

    Triangle, NC $113,000.00-$151,000.00 22 hours ago

    Raleigh, NC $79,250.00-$133,500.00 1 day ago

    Robotics Manager IT - OpenSpan / Automation Anywhere (Remote)

    Raleigh, NC $110,152.00-$168,900.00 1 day ago

    Morrisville, NC $85,000.00-$95,000.00 4 days ago

    US Technology Consulting_Managed Services_SAP_Pursuit and Delivery_ Sr. Manager

    Raleigh, NC $151,500.00-$393,200.00 12 hours ago

    IT Manager - DevOps & Engineering Innovation

    Manager, Business Operations- Salesforce CPQ and Quote-to-Cash Systems - Remote

    Salt Lake City Metropolitan Area 2 weeks ago

    Director, Product Master Data IT Applications

    Business Process Leader - Integrated Business Planning (IBP)

    Durham, NC $155,000.00-$205,000.00 6 days ago

    BCG Platinion | Manager, Enterprise Solutions

    Project Manager Information Technology - ISD Infrastructure - Construction

    (Remote) Outside Sales Representative / Account Manager (Information Technology & Staffing)

    We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    J-18808-Ljbffr

    Create a job alert for this search

    Manager Information Technology • Raleigh, NC, US

    Related jobs
    IT Change Management Director

    IT Change Management Director

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Director of IT Change Management (Remote).Key Responsibilities Define and deliver the IT change management strategy and frameworks to drive user adoption Collaborate w...Show more
    Last updated: 9 days ago • Promoted
    Chief Technology Officer

    Chief Technology Officer

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Chief Technology Officer.Key Responsibilities Partner with the CEO to define and execute the technical and cybersecurity roadmap Lead day-to-day MSP operations and ens...Show more
    Last updated: 30+ days ago • Promoted
    State Licensed Chief Information Officer

    State Licensed Chief Information Officer

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Senior Cybersecurity / Chief Information Officer.Key Responsibilities Serve as a Subject Matter Expert (SME) for cybersecurity policy and procedures within the Military C...Show more
    Last updated: 11 hours ago • Promoted • New!
    Technology Program Manager

    Technology Program Manager

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Technology Program Manager to oversee the technology roadmap and ensure alignment with business objectives. Key Responsibilities Drive and execute the technology roadmap...Show more
    Last updated: 30+ days ago • Promoted
    Digital Operations Manager

    Digital Operations Manager

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Digital Operations Manager to oversee the operational delivery of digital products.Key Responsibilities Execute and oversee the operational delivery of digital products...Show more
    Last updated: 30+ days ago • Promoted
    Director of Digital Applications

    Director of Digital Applications

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Director of Digital Applications - Ambulatory and Population Health.Key Responsibilities Lead the development and execution of digital application strategies to improve...Show more
    Last updated: 23 hours ago • Promoted
    Senior Manager of Digital Analytics

    Senior Manager of Digital Analytics

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Senior Manager of Digital Analytics & Optimization.Key Responsibilities Develop and execute a comprehensive digital analytics strategy to measure performance and identi...Show more
    Last updated: 16 hours ago • Promoted • New!
    Digital Services Director

    Digital Services Director

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Director of Digital Services.Key Responsibilities Manage and develop a team of digital project managers to ensure project success Oversee the intake, prioritization, a...Show more
    Last updated: 2 days ago • Promoted
    Senior Technology Strategy Manager

    Senior Technology Strategy Manager

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Senior Manager, Technology Strategy Analyst.Key Responsibilities Act as the primary liaison to represent client needs and drive alignment with organizational initiative...Show more
    Last updated: 2 days ago • Promoted
    Senior Manager, Workplace Technology

    Senior Manager, Workplace Technology

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Senior Manager, Workplace Technology.Key Responsibilities Lead and coordinate strategic and operational initiatives for workplace technology, focusing on collaboration ...Show more
    Last updated: 5 hours ago • Promoted • New!
    Senior Manager, IT R&D Systems

    Senior Manager, IT R&D Systems

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Senior Manager, IT R&D Systems.Key Responsibilities Lead a team of IT professionals to support R&D systems and define the strategic roadmap Oversee daily operations an...Show more
    Last updated: 2 days ago • Promoted
    Director of Digital Operations

    Director of Digital Operations

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Director of Digital Enablement Operations & Back Office.Key Responsibilities Develop and execute a unified digital strategy aligned with business objectives Drive ...Show more
    Last updated: 2 days ago • Promoted
    Imaging IT Optimization Manager

    Imaging IT Optimization Manager

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for an Imaging IT Optimization Manager to enhance the efficiency and performance of IT systems and processes. Key Responsibilities Lead and mentor the IT Optimization Team to ...Show more
    Last updated: 8 days ago • Promoted
    Senior Director of IT Management

    Senior Director of IT Management

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Senior Director, IT Program Management.Key Responsibilities Develop and execute multi-year portfolio strategies for clinical research platforms and digital initiatives ...Show more
    Last updated: 13 hours ago • Promoted • New!
    IT & Cybersecurity Manager

    IT & Cybersecurity Manager

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for an IT & Cybersecurity Manager.Key Responsibilities Manage identity and access systems and support end users with IT-related issues Implement and monitor security control...Show more
    Last updated: 4 days ago • Promoted
    General Manager of Social App

    General Manager of Social App

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a General Manager of a Gen-Z social app with over 125 million monthly active users, to lead product strategy and growth initiatives. Key Responsibilities Own the end-to-en...Show more
    Last updated: 2 days ago • Promoted
    IT Service Management Director

    IT Service Management Director

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Director of IT ISM Services, Service Desk and Support.Key Responsibilities Lead, mentor, and develop high-performing End User Services teams Develop and oversee the ex...Show more
    Last updated: 2 days ago • Promoted
    Chief Information Officer

    Chief Information Officer

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Chief Information Officer.Key Responsibilities Develop and execute IT strategy in alignment with business objectives and regulatory compliance Oversee cybersecurity me...Show more
    Last updated: 30+ days ago • Promoted