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Employee Benefits Account Manager
Employee Benefits Account ManagerHR Solutions Inc • Baton Rouge, LA, United States
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Employee Benefits Account Manager

Employee Benefits Account Manager

HR Solutions Inc • Baton Rouge, LA, United States
30+ days ago
Job type
  • Full-time
Job description

General Description: Manages the service and retention of clients as a dedicated day-to-day contact

Responsibilities:

  • Manage a book of business in conjunction with Producer/Consultant, primarily comprised of fully insured and level funded clients
  • Provide proactive and personalized support to assigned clients and their employees
  • Act as the primary contact between clients and carriers/administrators
  • Educate, advise and aid clients on all Compliance topics, including but not limited to ERISA, COBRA, ACA, and FMLA
  • Implement insurance contracts for existing and new clients
  • Administer a variety of programs such as EAP, wellness, benefits administration technology, tax sheltered accounts, pharmacy, etc.
  • Develop employee communications for policy renewals, enrollment procedures, benefit changes and/or clarifications
  • Address client issues related to billing, eligibility, claims, etc.
  • Prepare materials for client meetings
  • Coordinate, manage and attend client meetings both in person and virtually
  • Initiate client cross-selling opportunities and develop client accounts
  • Assist Producer/Consultant with new business opportunities
  • Manage Policy Renewal and Open Enrollment process
  • Request, analyze and compare carrier/administrator proposals
  • Develop renewal analysis, plan modeling, contribution illustrations, and cost reduction strategies
  • Conduct on-site employee meetings to educate and communicate benefit plans
  • Prepare documents for contractual changes and new carrier/administrator implementations

Knowledge, Skills and Abilities:

  • 2-4 years’ experience in employee benefits industry, college degree preferred
  • Establish effective working relationships with clients, internal partners, and carriers/administrators
  • Stay updated on industry changes, technology and trends
  • Set priorities and manage deadlines
  • Work in a fast-paced team environment with minimal instruction
  • Carry out complex tasks with many concrete and abstract variables
  • Organized, detail oriented and prioritizes accuracy
  • Eager to learn new concepts and further professional development
  • Open to feedback and coaching
  • Comfortable with internet-based programs and Microsoft Office products
  • Must hold or be willing to earn Life, Health, and Disability insurance license
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Employee Benefits Account Manager • Baton Rouge, LA, United States

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