Customer Experience Associate
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank conducts a thorough background check on all new hires. Join Associated Bank as a Customer Experience Associate, where youll provide exceptional service and support to every customer interaction. In this front-line role, youll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. Key Accountabilities Deliver friendly, professional customer service that reflects Associated Banks brand promise. Accurately and efficiently process customer transactions while following all policies and procedures. Identify customer needs and refer them to colleagues for additional financial solutions. Promote current offers, products, and services that benefit customers. Answer questions and resolve customer concerns with professionalism and care. Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned. Demonstrate and educate customers on digital and self-service banking tools. Collaborate with team members across multiple branches to ensure seamless service. Education & Experience Required High school diploma or equivalent combination of education and experience Up to 2 years of demonstrated customer service experience Basic computer proficiency Preferred Experience in retail banking, cash handling, or financial services Why Youll Love Working Here At Associated Bank, youll be part of a supportive, growth-focused team that values your contributions and invests in your development. We offer meaningful career paths, community engagement opportunities, and a culture built on respect and teamwork. Apply today to make an impact in your community and grow your career with us! In addition to core traditional benefits, we take pride in offering benefits for every stage of life. Retirement savings... For full info follow application link. The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (Associated) provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve.
Teller • Milwaukee, WI, US