Director of Fair and Responsible Banking and Community Reinvestment

Community Reinvestment Act Officer

Primary Duties and Responsibilities

• Monitor relevant regulatory and industry publications, and regularly participate in relevant events, conferences, and educational programs to stay informed of changes to fair and responsible banking requirements (e.g., CRA, ECOA, HMDA, UDAAP, etc.), emerging risks and evolving industry best practices
• Partner with key stakeholders to ensure loan, investment, and service activity produces desired CRA and fair lending outcomes
• Provide guidance to senior market managers and leaders on strategic and tactical plan development that supports the bank's Historically Black Colleges and Universities (HBCU) program
• Proactively identify and communicate fair and responsible banking (including CRA) performance issues, deficiencies, gaps, or other matters that may impact the Bank's ability to meet strategic its Fair and Responsible Banking Program objectives
• Acquire and maintain understanding of key business drivers, strategic plans for lines of business impacting fair and responsible banking (including CRA). Develop and promote recommendations to implement fair and responsible banking initiatives, strategies, and best practices that align with and support the achievement of business objectives
• Maintain clear understanding of the Fair and Responsible Banking Program (including CRA), current and future projects, and progress toward goals at all times
• Prepare and present material to executive leadership on CRA and fair and responsible banking performance
• Drive all activities to ensure lending and investment programs to meet the needs of low- and moderate- income households. Partner with executive management, senior market managers and leaders, Compliance Risk Data and Analytics, Legal, Product Managers, Treasury, Community Relations Officers, and Marketing. Partner with these leaders to establish, participate, and maintain relationships with community-based charitable and non-profit organizations. Develop and maintain strong business partner relationships across the business.
• Conduct regular and extensive community outreach throughout the bank's footprint to identify credit, service, and other needs within the community and work with executive leadership and senior market managers and leaders to develop programs and set goals to meet those needs through the bank's Fair and Responsible Banking Strategy
• Work with for-profit and not-for-profit organizations to identify opportunities to extend loans or make investments in facilities that promote community development within the bank's footprint, consistent with safe and sound banking practices
• Manage the Bank's CRA donations budget, ensuring requests for charitable contributions are from qualified not-for-profit organizations that provide impactful services to support to low- and moderate-income individuals, families, or neighborhoods
• Identify employee volunteer opportunities that qualify as community development service and work with the Project Enrich Leadership Team to promote opportunities and sign up volunteers in alignment with the bank's goals for Project Enrich and CRA-qualified service hours
• Prepare quarterly dashboards and annual self-assessments to achieve satisfactory or better fair and responsible banking examination reports (including CRA)
• Review marketing materials to ensure outreach to low- and moderate-income communities and minority communities
• Evaluate statistical data to inform sales and marketing campaigns that support the bank's Fair and Responsible Banking Program (including CRA)
• Serve as the liaison with regulators and internal / external auditors during fair and responsible banking evaluations and ad hoc requests
• Ensure the bank's enterprise fair and responsible banking training curricula (e.g., CRA, ECOA, HMDA, UDAAP, etc.) includes sufficient and appropriate training for employees and the board
• Consult with the Compliance Advisory Services team on complaints alleging discrimination or unfair treatment
• Assist in updating the CRA policies and / or risk assessment procedures, as needed
• Read, analyze and interpret financial reports, legal documents, governmental regulations and professional publications relative to compliance and regulatory matters
• Performs any other assignments as directed by the Chief Compliance Officer

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

Qualifications

Education and / or Experience