Vial Production Assistant

Job Description

Job Description

Description :

Job Title : Vial Production Assistant

Reports to : Vial Production Team Lead and / or Director of Immunology

Employment Classification : Non-exempt, Hourly

Position Summary

The Vial Production Assistant (VPA) is responsible for demonstrating knowledge and application of job duties and functions under the direction of their manager(s) and / or Director(s); respectfully interacts with all levels of staff; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; supports the company’s core values.

Summary of Duties and Responsibilities

• Prepare allergy vials with extracts using proper guidelines
• Be familiar with extracts used in VPA and those for testing
• Make vials for reorders (in-house and mail outs)
• Make vials for New Start patients
• Check phone messages, web orders, and fridge temps
• Assist in shipping vials by UPS or courier
• Assist with supplies as needed
• Check benefits and balances of patient accounts for reorders and new starts
• Answer phone calls from patients, PCP offices, and coworkers regarding reactions, dilutions, building schedules, extracts, issues, and concerns
• Maintain and follow HIPAA policies and procedures
• Other relevant duties as assigned by Director

Requirements

Abilities, Knowledge and Skills

Effective communication skills to include :

Education, Prior Work Experience, Special Skill And Knowledge Requirements

Physical Demands and Work Environment

Physical Demands

The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

EEOC Compliance

Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Requirements :