Talent.com
Operations Director
Operations DirectorKids FIRST • Eugene, OR, USA
Operations Director

Operations Director

Kids FIRST • Eugene, OR, USA
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Join Kids FIRST as our Operations Director and help drive organizational excellence. This role oversees daily operations, supervises the Intake and Scheduling Team, and leads projects that strengthen service delivery and agency systems. The ideal candidate is a strategic thinker with strong leadership skills, data management experience, and a passion for improving services for children and families.

Kids FIRST is an Accredited Children's Advocacy Center and has been serving Lane County since 1994. Our team is dynamic and includes therapists, medical providers, forensic interviewers and other professionals, all under one roof. At Kids FIRST, we value integrity, growth and learning, and have consistently been named one of Oregon's 100 Best Nonprofits to work for!

Key responsibilities include, but are not limited to :

  • Program and Clinical Operations Management (70%) :

Oversee daily clinical operations to ensure smooth and efficient service delivery for children and families

  • Manage the electronic health record (EHR) and case management systems, including staff training, data quality, and compliance reporting
  • Lead agency-wide initiatives, operational improvements, and policy implementation projects
  • Direct program evaluation, maintain documentation, and ensure accurate reporting and client-facing resources
  • Represent the organization in the absence of the Executive Director
  • Team Supervision, Coverage, and Cross-Training (20%) :
  • Supervise and develop the Intake and Scheduling Team, providing guidance, feedback, and support

  • Coordinate cross-training and coverage across direct services to ensure operational flexibility
  • Foster team collaboration, support change management, and encourage innovation
  • Assist with facility management, including building maintenance, safety, and upkeep
  • Grant Reporting, Community Engagement and Fundraising (10%) :
  • Support grant development and program proposals to expand child abuse intervention services

  • Represent Kids FIRST at community events, meetings, and public forums, including presentations and speaking engagements
  • Assist with fundraising, advocacy, and community outreach efforts
  • Qualifications and Skills :

  • Bachelor's degree from an accredited college or university in social work, healthcare, public administration or related field and 4 years of professional experience in that field; OR
  • Master's degree from an accredited college or university in social work, healthcare, public administration or related field and 2 years of professional experience in that field; AND
  • At least 2 years of supervisory experience; OR
  • Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Kids FIRST
  • Experience coordinating cross-functional teams or projects
  • Excellent written and spoken communication skills, including public speaking, with a talent for engaging varied and diverse stakeholders
  • Able to assess situations thoughtfully, take initiative, and make challenging decisions when needed.
  • Proficiency with Microsoft Office and database systems; experience with EHR and case management systems (such as NCAtrak) is a plus.
  • Proven ability to implement vision, think strategically, creatively solve problems, exercise good judgment and lead change.
  • Strong leadership skills with a collaborative, inclusive management style.
  • Perks and Benefits :

  • 100% employer-paid medical, dental, and vision for employees and families
  • 3% employer-matched retirement plan
  • Employee Assistance Program (EAP)
  • FireMed emergency medical membership
  • 12 paid holidays + generous PTO (starting at 15 days / year)
  • Summer Fridays and a weekly self-care hour
  • Monthly events and wellbeing activities organized by our employee-led Resiliency committee
  • Sabbatical opportunity after 5 years of service
  • Work Environment and Hours : This position is based in an office setting. Hours are 8 : 00 a.m. – 5 : 00 p.m., Monday through Friday.

    Apply today and learn more about Kids FIRST, by visiting us at kidsfirstcenter.net

    This position requires the successful completion of a criminal history and child welfare background check prior to the start date.

    Create a job alert for this search

    Director • Eugene, OR, USA

    Related jobs
    Water Restoration Operations Manager

    Water Restoration Operations Manager

    Servpro • Eugene, OR, US
    Full-time
    Primary Role : Manage production operations, ensuring jobs are completed according to SERVPRO production processes and procedures. Manage all aspects of franchise production.Keep owner or general man...Show more
    Last updated: 30+ days ago • Promoted
    Operations Coordinator

    Operations Coordinator

    ELAW • Eugene, OR, US
    Full-time
    Location : Eugene, Oregon (on-site) Salary Range : $45,000$48,000 Reports to : Deputy Executive Director Status : Full-time, Exempt. Environmental Law Alliance Worldwide (ELAW) is an international NGO, ...Show more
    Last updated: 1 day ago • Promoted
    Director of Housekeeping, Tenaya Lodge at Yosemite

    Director of Housekeeping, Tenaya Lodge at Yosemite

    Delaware North • Eugene, OR, US
    Full-time +1
    Delaware North Parks and Resorts is hiring a Director of Housekeeping to join our team at Tenaya Lodge at Yosemite in Fish Camp, California. In this role, you will lead a housekeeping team in ensuri...Show more
    Last updated: 2 days ago • Promoted
    Director 2 - Facilities Operations

    Director 2 - Facilities Operations

    Sodexo • Eugene, OR, US
    Full-time
    Sodexo Corporate Services Division is seeking a Director of Facilities for a Life Science Manufacturer located in Eugene, OR, with experience managing total integrated facilities.This position mana...Show more
    Last updated: 6 days ago • Promoted
    Operations Manager - Eugene

    Operations Manager - Eugene

    Carvana • Eugene, OR
    Full-time
    Quick Apply
    About Carvana At Carvana, we sell cars but we aren’t car salesmen.Our promise is simple : we won’t sell a car to a customer that we wouldn’t sell to our own Mom.To ...Show more
    Last updated: 7 days ago
    Operations Supervisor Eugene, OR

    Operations Supervisor Eugene, OR

    Oregon Staffing • Eugene, OR, US
    Full-time
    Garten is excited to offer an opportunity to join our hardworking and mission-driven team as the Operations Supervisor.As a not-for-profit organization focused on hiring people with disabilities, w...Show more
    Last updated: 2 days ago • Promoted
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border Protection • Drain, OR, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 4 hours ago • Promoted • New!
    Process Improvement Engineer

    Process Improvement Engineer

    Northern Gold Foods Ltd. • Junction City, OR, US
    Full-time
    Northern Gold Foods is a co-manufacturer of breakfast and snack products for some of the most successful brands in the world. Our family and team-oriented spirit is an important part of the company&...Show more
    Last updated: 28 days ago • Promoted
    Grubhub Driver - Eugene, OR - Fast Cash, Flexible Work!

    Grubhub Driver - Eugene, OR - Fast Cash, Flexible Work!

    Grubhub • Junction City, OR, US
    Full-time
    Earn big and work on your own time and terms as a Grubhub delivery partner! Grubhub is looking for drivers and bikers like you to hit the road quick and start delivering from restaurants, liquor st...Show more
    Last updated: 30+ days ago • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border Protection • Veneta, OR, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 4 hours ago • Promoted • New!
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Veneta, OR, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 4 hours ago • Promoted • New!
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Yoncalla, OR, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 4 hours ago • Promoted • New!
    Director of Plant Operations-Ice Cream

    Director of Plant Operations-Ice Cream

    Carter Support Services • Eugene, OR, US
    Full-time
    Quick Apply
    We are seeking an experienced and results-oriented Director of Plant Operations with a strong background in ice cream manufacturing to lead operations at our production facility.The ideal can...Show more
    Last updated: 30+ days ago
    Operations Associate, Eugene, #349

    Operations Associate, Eugene, #349

    Gopuff • Eugene, OR, US
    Full-time
    Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations...Show more
    Last updated: 14 days ago • Promoted
    Employee Resource Center Director

    Employee Resource Center Director

    Oregon Staffing • Eugene, OR, US
    Full-time
    Employee Resource Center Director.We're looking for a visionary leader to guide our Human Resources and Risk Management programs with innovation, integrity, and purpose. If you're passionate about b...Show more
    Last updated: 2 days ago • Promoted
    Employee Resource Center Director

    Employee Resource Center Director

    Government Jobs • Eugene, OR, US
    Full-time
    Employee Resource Center Director.We're looking for a visionary leader to guide our Human Resources and Risk Management programs with innovation, integrity, and purpose. If you're passionate about b...Show more
    Last updated: 30+ days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Yoncalla, OR, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 4 hours ago • Promoted • New!
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion Edge • Cottage Grove, OR, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show more
    Last updated: 2 days ago • Promoted