Patient Service Representative - Women's Health

Patient Service Representative

Women's Health Clinical Innovation Center Corporate Hill II - 1630 Des Peres Rd Full Time Days

Overview : The Patient Service Representative greets, instructs, directs, and schedules patients and visitors. Performs a variety of clerical duties for physicians and clinic staff. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enters new and established patient information into the computer. Answers incoming calls, sets appointments for patients, dispatches messages and / or calls for all employees. Monitors and revises physician schedules as appropriate. Performs patient care activities within the scope of data entry / processing and patient account functions. Establishes payment plans and collection of payments. Answers questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records, and patient referrals.

Qualifications : Patient Service Representative Education : High school diploma or equivalent Experience Preferred : One year of applicable medical office experience. New hire must attend Clinic Core Front Desk Training through Clinical Education. All new hires are hired into this role.