Nordic Speaking Customer Service for Logistics & Supply Chain industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language abroad, specializing in sectors such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently seeking a Nordic Speaking Customer Service representative to join a dynamic team in the Logistics & Supply Chain industry. In this role, you will be the first point of contact for customers, providing top-notch service and support in a fast-paced environment. The ideal candidate will have a passion for customer service and the ability to communicate effectively in Nordic languages, ensuring that our clients receive the assistance they need in a timely manner. Patrique Mercier Recruitment's customized recruitment process guarantees the perfect match between candidates and employers, paving the way for successful career placements. If you are looking to advance your career with an international firm and possess the skills required, we encourage you to apply and take the next step in your professional journey with us.

Responsibilities

• Provide exceptional customer service to clients in Nordic languages.
• Assist with customer inquiries regarding logistics and supply chain processes.
• Resolve issues and complaints in a timely and efficient manner.
• Collaborate with logistics teams to ensure smooth operations and service delivery.
• Maintain accurate records of customer interactions and transactions.
• Identify opportunities for process improvements to enhance customer satisfaction.
• Provide product and service information to customers, guiding them through their options.