Direct Care Team Manager

Developmental Services, Inc. (DSI)

Job Description

POSITION TITLE : Residential Team Manager

DIVISION : Residential

SUPVERVISOR : Coordinator

CLASSIFICATION : Non-Exempt

PURPOSE :

Supervise direct care staff and coordinate the day-to-day activities and maintenance of the group home.  Maintain communication flow within the Agency and Community Living Services division.  The overall objectives are to provide a home environment that is as normal as possible and to foster the development of each client to their highest independence.

KEY AREAS OF RESPONSIBILITY :

Supervise direct care staff to ensure the PCISP (Person-Centered Individualized Support Plan)  is being implemented for each client.

Assist in coordinating the scheduling of DSP’s involved in assigned houses .

Participate and be flexible in covering designated shifts on an emergency basis and on call rotation.

Document the major activities of the clients in daily notes .  Maintain accurate records of support provided to the client. Oversee file maintenance and record keeping in the home.

Must be able and willing to use personal cell phone as needed, or company device as available for time entry .

Plan and provide instruction in communication skills, daily living skills, socialization skills, fine and gross motor skills, perceptual skills, and any other areas based on programming needs .

Monitor and ensure that all monthly safety drills are complete and turned into the appropriate personnel .

Ensure complete documentation of behavior, seizures, accidents / incidents, all tracking, MAR is done on a daily basis.

Responsibly pass or monitor medication administration based on client’s needs.  Ensure that all necessary medications are available to the staff and clients at all times.   Prepare expired or discontinued medication for destruction and route to the QIDP or Wellness Nurse as necessary. Complete med checklist .

Display patience in all situations involving clients .  Speak in an even, positive, and personal tone of voice when conversing with clients.

Appropriately respond to client’s behavior via verbal and / or physical intervention based on the needs of the client .

Follow policies / procedures set forth by the Supported Living department and the agency .

Attend and participate in monthly Team Manager DSP Supported Living meetings .

Route all receipts, cancelled checks, food stamp receipts, and bills for clients to the waiver benefits specialist as necessary.

Monitor physical condition of the client’s home while ensuring a safe and sound environment .  Ensure that the home of the clients maintains the cleanliness standard of the Supported Living department.

Must be able to provide direct care at a minimum of 20 hours per week. Must be able to care for the physical needs of clients including feeding, hygiene, and toileting.  Must be capable of assisting in physically transferring / moving clients when needed.   Physical activities may include but not be limited to :   lifting up 25-50 pounds (depending on client); bending; reaching; stretching; grasping; visual acuity; walking; squatting, kneeling, twisting, climbing, crawling, stooping, carrying, pushing, pulling, guiding; and transporting .  Provide first aid and physical assistance to the individual as needed.

Use of medical adaptive equipment including, but not limited to :   Wheelchair , Hoyer Lift, Shower Chairs, Blood Sugar Testing Equipment, CPAP, Oxygen, BP and any others required.

Remain awake and available to support client at all times during scheduled hours.

Train staff as related to clients, their home, and BQIS related standards. Complete Record of trainings for each session.

Assist clients in budgeting their funds.

Transport clients to and from appointments and other activities as scheduled regardless of distance .

Safeguard clients and families' human and civil rights.

Actively involve the clients in community events.

Ensure all clients medical needs are met including but not limited to taking clients to medical, lab and therapy appointments. Communicate with nursing staff.

ESSENTIAL JOB SKILLS :

Plan and participate in special community-based activities for clients .  Actively involve the clients in community events.

Participate in client-related meetings, as requested .

Assist with the finances of the clients by staying within the spending guidelines set forth by the FEQAA (spend-downs).

Promote agency philosophies, generate team spirit, create, and maintain an environment that fosters employee satisfaction, maximizes productivity and profitability.

Must be willing to maintain open availability.

Attend / request related training as authorized or required .

Must have the ability to successfully work in both independent and group settings.   Must have the ability to effectively communicate during a crisis situation.

REQUIREMENTS :

High School Diploma or GED required .

Minimum of one year of experience in a caregiving environment preferred .

Must be capable of obtaining and maintaining certification in CPR, First Aide, and NCI and perform if necessary, and Medication Administration .

Must have excellent oral and written communication skills and maintain confidentiality with sensitive information.

Maintain a valid Indiana driver’s license, insurance on personal vehicle (minimum of PLPD with medical liability coverage), and maintain insurability as defined by the agency liability insurance carrier.

The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent to the job .  The immediate supervisor may elaborate on the above list if the duties come within the employee's realm of responsibility.