part time sales lead

Sales Lead

LOFT creates modern, feminine, versatile clothing for women with one common style goal : to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

Responsibilities will include : providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and / or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).

Primary responsibilities include : embracing our values and setting an example through behaviors, responsible for compliance with all ANN INC. practices and procedures, and additional responsibilities as assigned by the Store Manager or Co-Manager.

Sales Lead responsibilities include : supporting the business strategy and adjusting to effectively reach goals, driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities, utilizing tools to ensure a client-focused team environment, driving volume and anticipating clients' needs while communicating store metrics and individual performance to motivate associates, and coaching associates "in the moment" on client interactions and performance to maximize productivity and capture client opportunities.

Position requirements include : client service, store operations and organization, merchandising, accuracy, communication, schedule, and physical ability to lift and carry up to 20 pounds occasionally.

Educational requirements and experience include : minimum requirements of high school diploma or GED, minimum six months sales associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher, and part-time or full-time managerial experience preferred.