DCO Systems Senior Director

DCO Systems Senior Director

At Switch, we don't just design, build and operate data centerswe are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn't just about technologyit's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves : to create the world's most advanced digital infrastructure that powers the progress of humanity.

As a DCO Systems Senior Director at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine what's possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.

This position is responsible to ensure smooth daily operations and with quality in mind, providing internal and external resources required to complete maintenance of the physical and environmental critical infrastructure; including power, environmental, communications, and facilities. This person will be responsible to ensure Switch client equipment installations are installed in compliance with the company's Acceptable Use Policy (AUP), this person is required to work with clients collaboratively and creatively to resolve problems and reach the most effective solution for the client and Switch.

As a DCO Systems Director, you are responsible to actively communicate at all levels and function as a liaison to the local prime campus for event response, customer engagement, research and development, training and oversite when required. In addition, this role will be responsible to organize and collaborate new or existing processes, equipment designs or other work flows with internal and external groups. This position will be expected to foster an environment of excellence, innovation and reliability. The expectation for DCO Systems is to hold accountable to company policy, department processes and procedures, and national safety regulations.

What You'll Do

• Assist in support of customer audits and Switch compliance audits.
• Facilitate periodic operations meetings with clients as needed.
• Participate in Change Advisory Board weekly reviews.
• Participate in Mechanical and Electrical Design meetings as needed.
• Organize Quarterly Business Reviews with Preferred Vendors.
• Oversee sites when Facility Managers are on PTO.
• Drive efficient programs to automate and continuously improve existing processes in the department.
• Develop operational and capital budgets, work to ensure initiative are followed through in line with budgets.
• Manage facility infrastructure projects; support construction, research, and development activity.
• Provide Switch Prime Campus leadership on all technical DCO challenges.
• Lead by example in driving a high level of employee engagement.
• Support the VPs in fostering a positive Switch Culture aligned with the core leadership vision.
• Attend meetings / operational reviews to represent the DCO organization.
• Develop programs and initiatives to drive continuous improvement of the DCO organization.
• Responsible for and maintain 100% critical systems uptime; On-call and / or MOD duties when qualified and designated; Respond to off hour emergency calls.
• Responsible for delivering exceptional service and continuous improvement of the data center and lead all maintenance, operations, and expansion efforts.
• Evaluate each team member's performance through regular feedback, meetings and performance reviews and make recommendations for individual improvements.
• Review, approve, and support all procedures used to conduct maintenance on critical infrastructure, safety programs, and OSHA compliance to ensure a safe work environment for all.
• Establish and promote professional relationships between DCO Systems and Switch clients.
• Find creative ways to inform, encourage and influence employees to ensure morale remains high.
• Use of CMMS to track maintenance activities-validating facility health.
• Develop and document personnel and infrastructure metrics and statistics to develop reports to share with management identifying deficiencies and opportunities.
• Train and support creation of P3 events in Ops Genie.
• Actively participate in department process, development and implementation committees.
• Uphold Switch's Karma philosophyleading with integrity and empowering those around you.

What You'll Bring

Why Switch?

Join Us & Make a Difference

This is more than a jobit's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.

Apply Now and Let's Build the Future Together.