Business Application Support II

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Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

The Business Application Support II provides live support by phone, e-mail and online chat for technology help, process and procedural questions, training, and general support related to the Company's proprietary LOS software platforms, may assist with mentoring more junior team members. The Business Application Support II will also partake in the testing / improvement of software / processes.

Direct Reports

• N / A

Principal Duties

Education And Experience Requirements

Knowledge, Skill, and Ability Requirements

Additional Information

While this description is intended to be an accurate reflection of the positions requirements, it in no way implies / states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

Newrez NOW

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

CA Privacy Policy

CA Notice at Collection

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

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