Service Manager

Keep Comfortable Away From Your Comfort Zone

Yellowstone Local is proud to represent Lane Electronics & Alarm Systems Inc., an industry leader in low-voltage security and life safety solutions.

If you’re a hands-on leader who knows how to run schedules, guide technicians, and take ownership of service operations, Lane Electronics is ready for you to step in and lead.

What's in it for You?

Pay : Starts from $70,000 annually

Full-time schedule : Monday through Friday

On-call availability for emergency service needs

Company vehicle provided

Health, dental, and vision insurance

401(k) retirement plan

Paid vacation, holidays, and sick time

Positive work environment with a team-first culture

Why You’ll Love It Here

Trusted by Central Florida clients for over 30 years

Family-owned with a people-first culture and hands-on leadership

Work closely with a skilled team of technicians and office staff

You will play a direct role in shaping service performance and technician success

Stable company with strong client relationships and consistent project flow

A leadership role where your voice, ideas, and impact matter every day

Your New Role

As the Service Manager at Lane Electronics, you will oversee the day-to-day operations of the service department. You will manage technician scheduling, support field performance, handle customer service escalations, and help coordinate installation and maintenance timelines. This position is based out of Winter Park, FL.

Oversee technician schedules and daily service coordination

Lead and support technicians on fire alarm and low-voltage projects

Respond to customer inquiries and ensure satisfaction with service quality

Assist with troubleshooting, planning, and field support when needed

Maintain accurate service records and job documentation

Collaborate with leadership to improve workflow and efficiency

Help drive training, accountability, and overall technician performance

Hiring Expectations : Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

Minimum 5 years of experience in low-voltage service

Prior experience leading or mentoring a technician team

Strong organizational and communication skills

Ability to manage schedules, customer expectations, and field operations

Knowledge of fire alarm, security, access control, or video surveillance systems

Familiarity with job tracking or service scheduling tools

Valid driver's license and ability to meet company driving standards

Must meet any required state or industry licensing and compliance criteria

Lane Electronics & Alarm Systems Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow