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Stringing Machine Technician
Stringing Machine TechnicianGAMMA Sports • Pittsburgh, PA, US
Stringing Machine Technician

Stringing Machine Technician

GAMMA Sports • Pittsburgh, PA, US
27 days ago
Job type
  • Part-time
  • Quick Apply
Job description

Position Overview The Stringing Machine Technician will serve as a knowledgeable and patient point of contact for customers, assisting with troubleshooting, technical, support, and product guidance.

This role requires strong communication skills, hand-on stringing experience, and the ability to deliver exceptional service.

GAMMA will provide full training on our complete line of stringing machines.

Key Responsibilities

  • Provide troubleshooting support to customers via phone, email, or virtual demonstrations.
  • Answer technical questions and assist consumers with proper operation and maintenance of GAMMA stringing machines.
  • Deliver clear, professional, and patient communication when resolving issues.
  • Document customer inquiries and solutions to help improve processes and resources.
  • Maintain up-to-date knowledge of all GAMMA stringing machines and tools.
  • Maintain knowledge of hundreds of active machine components, and partially manage part inventory
  • Collaborate with the Customer Service and Product teams to escalate complex issues when needed.

Qualifications

  • Prior experience stringing tennis racquets is required.
  • Excellent verbal and written communication skills; ability to explain technical details clearly, excellent organizational skills, and strong memorizations skills
  • Patience, professionalism, and a strong customer-first mindset.
  • Ability to work independently and manage time effectively in a part-time role.
  • Strongly prefer candidates located in Pittsburgh, PA What We Offer
  • Competitive hourly salary
  • Hybrid work environment with flexibility
  • Employee discounts on GAMMA Sports products.
  • Opportunity for professional growth in a dynamic, sports-focused company.

    • About GAMMA Sports GAMMA Sports is a Pittsburgh-based, family-owned manufacturer with a 50-year legacy of innovating in racquet sport equipment, including tennis and pickleball.

    Best known for its patented breakthrough string technologies, GAMMA has leveraged its racquet sports expertise to develop high-quality paddles, balls, grips, and accessories that empower people who love to play at all levels.

    Providing equipment and education to help improve your game, the brand has become a trusted name among coaches, trainers, and racquet sport enthusiasts around the world.

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    Machine Technician • Pittsburgh, PA, US