Field Sales & Service Representative

Proformance Builder Solutions is a leading B2B construction services provider, specializing in roofing, drywall, painting, siding, and house wrap for new residential construction. Founded in 2016, we have completed over 15,000 roofing installations and have recently expanded our service offerings to meet the growing demands of residential builders across the state. Our mission is to be the safest, quickest, and lowest-cost provider in the industry, delivering high-quality services to builders on time and on budget.

Overview

The Field Sales & Service Representative (FSSR) is a hybrid customer-facing and field-facing role responsible for selling turnkey roofing and siding projects while managing onsite scheduling, workflow coordination, and project supervision. The FSSR ensures that every job sold is executed properly, efficiently, and in alignment with ProBLD's service and quality expectations. This role supports local and production builder accounts and acts as the primary operational liaison between sales, field crews, and the builder's site teams.

Key Responsibilities

Sell turnkey roofing, siding, and exterior packages to semi-custom and local builders.

Serve as the onsite supervisor for all jobs sold by the FSSR, ensuring proper installation.

Create and manage job schedules, coordinating directly with operations and builders.

Conduct pre-construction meetings, jobsite walkthroughs, and quality inspections.

Identify scope discrepancies and correct issues in real time to protect job profitability.

Coordinate materials delivery, installation sequencing, and inspection readiness.

Support takeoffs, pricing validation, and final scope review with Estimating.

Communicate daily with builder superintendents to align expectations and timelines.

Report field progress, delays, or issues promptly to Operations and Sales leadership.

Maintain updated job documentation, including photos, site notes, and completion records.

Collaboration & Communication

Work closely with Operations to hand off jobs sold and maintain customer satisfaction.

Partner with Operations to ensure workforce, materials, and schedules are aligned.

Serve as the primary field contact for customers during active construction phases.

Provide daily updates through CRM and job management tools.

Participate in weekly field coordination meetings and project reviews.

Reporting & Forecasting

Track daily job progress and communicate delays or changes immediately.

Maintain CRM accuracy for all active and upcoming jobs.

Submit weekly status updates, including job counts, completions, and pending items.

Assist Sales and Operations leadership with forecasting installation volume and labor needs.

Qualifications

13+ years of experience in roofing, siding, construction management, or project coordination preferred.

Strong understanding of exterior construction workflow and building inspections.

Excellent communication and problem-solving skills.

Comfortable managing multiple active job sites at once.

Ability to travel frequently between job sites.

Preferred Background

Experience in roofing or siding installation, field supervision, or builder site management.

Prior experience selling or coordinating turnkey projects.

Proficiency with CRM or project management tools (Buildertrend, Procore, etc.).

Performance Metrics

Number of turnkey jobs sold and completed.

Field execution quality (rework percentage, inspection pass rate).

On-time completion rate.

Customer satisfaction and builder superintendent feedback.

Accuracy of scheduling, documentation, and communication.

Compensation & Benefits

Compensation : $50,000 annually

Commission : Percentage of top line revenue

Earning Potential : $90,000$150,000+ annually.

Travel Requirement : Daily statewide travel between jobsites and builder offices.

Why ProBLD

FSSRs play one of the most critical roles at ProBLD by ensuring both sales and field execution are aligned. This position embodies our commitment to high-quality delivery, customer satisfaction, and operational excellence. FSSRs live the company philosophy : 'Sell it. Own it. Execute it.'

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