Talent Acquisition Operations Supervisor

Talent Acquisition Operations Supervisor

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Talent Acquisition Operations Supervisor is a key member of the Talent Acquisition (TA) Operations team. Leading a team of TA coordinators, this role will be charged with operational excellence across the preboarding and compliance requirements for new hires and internal transfers. This position reports directly to the Talent Acquisition Operations Manager.

Essential Functions

• Lead, develop, and provide day-to-day management of a team responsible for creating a welcoming and engaging preboarding new hire experience.
• Manage team work effort to ensure work is completed on time and within quality standards.
• Use strong analytical skills to drive adherence to service level agreements.
• Resolve complex and escalated issues that arise in the preboarding process.
• Actively work to reduce time to start for new hires through process improvements and efficiencies, tracking results continuously.
• Liaison with Mass General Brigham Security to evaluate any background check questions or results.
• Assist manager with creating and maintaining documentation of process improvements and operational procedures for preboarding new hires and internal transfers.
• Collaborate with Manager to improve metrics, measurement and analytics to ensure TA's ability to continuously improve and achieve its desired outcomes.
• Act in the absence of the Manager as appropriate.

Qualifications

Knowledge, Skills and Abilities

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$78,000.00 - $113,453.60 / Annual

Grade

EEO Statement

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.