Drop Technician 2

About Us :

As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.

Summary :

The Drop Technician 2 focuses on the installation, maintenance, and repair of the last-mile connectivity infrastructure, often referred to as the "drop." You will play a crucial role in ensuring that telecom services, including internet, phone, and television, are delivered effectively to residential and business customers. Drop Technicians are responsible for installing and terminating fiber optics, connecting them to customer premises, and ensuring proper signal quality. You will troubleshoot connectivity issues, diagnose, and rectify problems promptly, and maintain accurate records of your work. With a keen eye for detail and a commitment to customer satisfaction, Drop Technicians contribute to reliable and high-quality telecom services, ultimately enhancing connectivity experiences for end-users.

Requirements

Qualifications and Experience :

• Eligibility for US Employment without sponsorship
• Minimum of 21 years of age
• High School Diploma or GED or equivalent combination of education and experience is preferred
• A valid California driver's license, subject to successful verification through a DMV check, is mandatory
• Minimum of 6 months experience as a Drop Technician or 6 months experience with outside plant / fiber optics
• Solid understanding of drop processes and GO95 codes
• Proficient understanding of utility markings
• Proven understanding and ability to read and interpret fiber network design maps, splice plans, and MOPs
• Proven knowledge of distribution operations, construction, and maintenance
• Experience in fiber optic splicing / termination experience a plus
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficiency in Spanish Language is desirable

Skills :

Essential Duties and Responsibilities :

Fiber Optic Cable Installation and Maintenance :

Customer Support :

Equipment Operations and Site Maintenance :

Vehicle Maintenance and Travel :

Safety Awareness and Compliance :

Benefits

As Part of Our Team, You Will Enjoy :