Associate Financial Analyst, Gift Card Accounting

JOB OVERVIEW : The Associate Financial Analyst, Gift Card Accounting is responsible for the accurate calculation and processing of gift card income, expenses, and transactions for third-party and franchise partners. This role entails addressing inquiries regarding gift card acceptance, executing related accounting transactions, preparing account reconciliations and quarterly reporting, and conducting thorough investigations into discrepancies and exceptions to resolve variances and respond to stakeholder questions.

ROLES AND RESPONSIBILITIES :

• Perform accurate calculations, reconciliations, and journal entries related to monthly gift card income, expenses, and transactions with third-party and franchise partners, while escalating any discrepancies as necessary
• Complete balance sheet including accounts receivable reconciliations, promptly investigate and resolve any variances, notify management of any concerns
• Prepare and process gift card payments due to franchise partners
• Provide timely support to restaurants, guests, and business partners regarding gift card acceptance inquiries, received via phone, email, or other channels
• Monitor and efficiently manage the gift card paid-out email inbox
• Create and maintain reports to meet management requirements and ensure proper documentation
• Communicate clearly with your supervisor and both internal and external stakeholders to maintain alignment and transparency
• Conduct research to support special projects and ad hoc requests
• Participate in cross-training to ensure team coverage during absences or busy periods
• Maintain compliance with established accounting controls, including adherence to GAAP and Sarbanes Oxley (SOX) requirements

REQUIRED EXPERIENCE AND TECHNICAL SKILLS :

REQUIRED EDUCATION :

OTHER KEY QUALIFICATIONS :

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