Solutions Architect (Contact Center)VirtualVocations • Portsmouth, Virginia, United States

Solutions Architect (Contact Center)

VirtualVocations • Portsmouth, Virginia, United States

5 days ago

Job type

Full-time

Job description

A company is looking for a Solutions Architect (Contact Center).

Key Responsibilities

Support growth team with contact center strategies and perform alternative analysis of high-cost COTS products

Develop prototypes using leading technology stacks and cloud services, preferably AWS

Analyze agency requirements to tailor existing solutions without full replacement

Required Qualifications

Bachelor's degree in computer science or equivalent

Experience with implementing contact center operations using COTS and cloud services

Experience with AI technologies to build automation workflows

Experience with API design, development, and implementation

Understanding of agency business needs and translating them into technical details

Create a job alert for this search

Solution Architect • Portsmouth, Virginia, United States

Related jobs

AVP (Executive), Contact Center Enablement

USAA Careers • Chesapeake, VA, United States

Full-time

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for th...Show more

Last updated: 2 days ago • Promoted

Unmanned Systems Portfolio Technician

SimIS Inc. • Suffolk, VA, US

Full-time

Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State...Show more

Last updated: 30+ days ago • Promoted

Associate Professor or Professor of Education (Communication Sciences and Disorders)

InsideHigherEd • All Cities, Virginia, United States

Full-time

The Department of Human Services in School of Education and Human Development at the University of Virginia seeks applicants for a tenure-eligible faculty position at the rank of Associate or Full ...Show more

Last updated: 17 hours ago • Promoted • New!

Jon D. Mikalson Assistant Professor of Classics

InsideHigherEd • All Cities, Virginia, United States

Full-time

The Department of Classics at the University of Virginia is pleased to announce a search for a tenure-track Assistant Professor of Classics to fill the newly endowed Jon D.Mikalson Professorship o...Show more

Last updated: 24 days ago • Promoted

UVA Engineering Rising Scholar Postdoc-to-Faculty Program

InsideHigherEd • All Cities, Virginia, United States

Full-time

The University of Virginia’s School of Engineering and Applied Science is inviting applications for the UVA Engineering Rising Scholars Postdoc-to-Faculty Program. This program is designed to encour...Show more

Last updated: 30+ days ago • Promoted

Anaplan Solution Architect

Anaplan • Virginia Beach, VA, United States

Full-time

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their comp...Show more

Last updated: 28 days ago • Promoted

Clinical Systems Domain Architect - Ambulatory - Remote

Sentara • Virginia Beach, VA, United States

Remote

Full-time

We are seeking an experienced Ambulatory and Community Connect Domain Architect to join our Clinical Systems Architecture team. This role will be instrumental in shaping the IT ecosystem that suppor...Show more

Last updated: 30+ days ago • Promoted

Director of Contact Center Strategy (CHESAPEAKE)

Usaa • Chesapeake, VA, United States

Full-time

Have you got what it takes to succeed The following information should be read carefully by all candidates.At USAA, our mission is to empower our members to achieve financial security through highl...Show more

Last updated: 19 hours ago • Promoted • New!

Lecturer, Center for American English Language and Culture

InsideHigherEd • All Cities, Virginia, United States

Full-time

The Center for American English Language and Culture.CAELC) at the University of Virginia seeks applications for a Lecturer in English as a Second Language (ESL). This Academic General Faculty (tenu...Show more

Last updated: 30+ days ago • Promoted

William J. Kenan Jr. Associate Professor or Professor of Sociology

InsideHigherEd • All Cities, Virginia, United States

Full-time

The Department of Sociology at the University of Virginia invites applications for a tenured Associate or Full Professor position specializing in the sociology of religion.We are particularly inter...Show more

Last updated: 22 days ago • Promoted

Enterprise Architect (N)

SimIS Inc. • Norfolk, VA, US

Full-time

Last updated: 30+ days ago • Promoted

Senior Solutions Architect

Blue Cross Blue Shield Association • Virginia Beach, VA, United States

Full-time

The hiring range for this role is : .This is the lowest to highest salary we.A candidate's position within the.Note : No amount of pay is considered to be wages or compensation until such amount is ea...Show more

Last updated: 30+ days ago • Promoted

AVP (Executive), Contact Center Enablement

Usaa • Chesapeake, Virginia, US

Permanent

Find out more about this role by reading the information below, then apply to be considered.At USAA, our mission is to empower our members to achieve financial security through highly competitive p...Show more

Last updated: 2 days ago • Promoted

Basil L. Gildersleeve Professor of Classics

InsideHigherEd • All Cities, Virginia, United States

Full-time

The Department of Classics at the University of Virginia is pleased to announce a search for a Latinist to fill the Basil L. Gildersleeve Professorship in Classics.An endowed chair at the University...Show more

Last updated: 28 days ago • Promoted

Tenured Professor and Chair of Systems and Information Engineering

InsideHigherEd • All Cities, Virginia, United States

Full-time

The Department of Systems and Information Engineering (SIE) within the School of Engineering and Applied Science (SEAS) at the University of Virginia invites applications for the department chair p...Show more

Last updated: 30+ days ago • Promoted

Academic General Faculty, Technology & Operations Management (TOM)

InsideHigherEd • All Cities, Virginia, United States

Part-time

Academic General Faculty (AGF, non-tenure track) in TOM, beginning in the fall of 2026.Most commonly, AGFs will be on either a Teaching Track or a Practice Track. For the Teaching Track, primary res...Show more

Last updated: 30+ days ago • Promoted