Customer Service RepresentativeTransdev • Lancaster, CA
Customer Service Representative
Transdev • Lancaster, CA
30+ days ago
Job type
- Full-time
Job descriptionVacation : 70 hours to 120 hours days per year Paid Sick Leave : All non-probationary drivers who work thirty (30) or more days per year shall receive forty-eight (48) hours of sick leave on January 1 of each calendar year.; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor. Comprehensive understanding of policies and procedures Meet or exceed established performance requirements. Document trip authorizations and details including transportation type, pickup times, appointment times and addresses. Other duties as required. Computer literate Excellent customer service skills. Ability to operate standard telephone system. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors.
Description
Transdev in Lancaster, California is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. Weare seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer : CBA Position : Position Subject to Collective Bargaining Agreement :
- $18.04-21.00 (Union Collective Bargaining Agreement Payscale)
- Starting pay $18.04 with progression to $21.00 over 4years.
Benefits include :
Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities :
Qualifications :
Physical Requirements :
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Customer Service Representative • Lancaster, CA
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