Bench Manager

Store Manager

To be responsible for all daily store operations and manage all aspects of the retail store by promoting and maintaining customer service. In addition, be responsible for overseeing the operation of the store to maximize sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage.

Essential Duties and Responsibilities

• Coordinate sales promotion activities and prepare (or lead associates to prepare) merchandise displays and signage.
• Recruit, train, develop, and communicate with all staff and assess performance on a daily, monthly, and annual basis.
• Supervise associates engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, and preparing daily record of transactions for office. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Recognize and appropriately discipline associates according to company standards.
• Communicate with District Managers and corporate office regularly.
• Plan and prepare work schedules to assign associates to specific duties.
• Monitor and order merchandise from distribution center to replenish merchandise in store.
• Ensure compliance of associates with established security, sales, and recordkeeping procedures and practices.
• Maintain confidentiality among all store associates.
• Attend local fundraising and 4-H events as needed and requested.
• Address, problem-solve, and resolve customer complaints or inquiries.
• Open and close the store when needed, including security and related duties.
• Manage payroll budget and fiscal responsibilities with corporate office.

Other Duties and Responsibilities

Qualifications

Requirements

Bench managers must be able to travel to other locations. Bench managers learn and support the business until a permanent assignment is offered.