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Associate Director
Associate DirectorEAB • Washington, DC, US
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Associate Director

Associate Director

EAB • Washington, DC, US
30+ days ago
Job type
  • Full-time
Job description

Associate Director, Research Account Management

Our staff represents EAB's commercial division at colleges and universities. We hire persuasive communicators with strong negotiation skills, who are comfortable listening to Presidents, Deans, Provosts, or Procurement contacts to map commercial strategy to partner's needs, while balancing EAB interests.

Associate Directors in Research Account Management :

  • Are the senior contact for all partner interactions in the Research renewal process; at times sourcing cross-sell opportunities & working with the sales team to execute on cross-sell
  • Meet with (in person & via phone) education executives (Presidents, Provosts, Chief Business Officers) at partner institutions to understand their needs and challenges with partnership, partner to solve any problems, and paint a vision for continued partnership
  • Craft a unique and customized renewal strategy and contract that delivers surplus value for the partner and secures the partnership renewal
  • Will be responsible for contract renewal portfolio of roughly $4M.

This hire may be based in Washington, D.C. or Richmond, VA; this position is also open to remote employment within the continental United States. This position is also posted at the Director level; candidates are being considered at both levels for the current opening.

Primary Responsibilities :

  • Industry and Content Knowledge
  • Partner Knowledge
  • Communication
  • Risk Identification & Mitigation
  • Commercial Strategy
  • Renewal / Contracting Process
  • Business Reporting & Administrative
  • Time in market (in person)
  • Basic Qualifications :

  • Bachelor's Degree from an accredited College / University
  • Proven record of success in current position
  • Ability to communicate effectively, both oral and written, with senior executives
  • Willingness to travel up to 15%
  • Valid Driver's License
  • 5+ years of commercial experience, including a track record of successful sales or renewal ownership over a personal revenue target
  • 5+ years of post-graduate experience in at least two of the following :
  • Experience delivering client presentations, facilitating discussion
  • Experience in Sales, Account Management, and / or the equivalent
  • Experience teaching and / or breaking down complex or abstract ideas into simpler concepts
  • Client Management experience
  • Ideal Qualifications :

  • Proven commercial and negotiation skills
  • Proven ability to meet monthly, quarterly, and annual financial goals
  • Demonstrated knowledge of higher education subject matter
  • Analytical thinking skills and ability to manage processes, projects, and operations
  • Demonstrated listening skills
  • Experience building relationships internally and externally, and ability to manage multiple clients
  • Proven ability to deliver results, meet goals and deadlines, and hold accountability for outcomes
  • Proven experience managing multiple, competing priorities
  • Experience finding multiple solutions to complex problems and ability to comfortably manage complexity
  • Ability to successfully overcome challenges or obstacles
  • Experience developing personal organization tactics to meet business goals
  • Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration.
  • If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

    Compensation :

    The anticipated starting salary (base) range for this role is $63,000 - $89,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

    This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

    Benefits :

    Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include :

  • Medical, dental, and vision insurance plans; dependents and domestic partners eligible
  • 20+ days of PTO annually, in addition to paid firm and floating holidays
  • Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
  • 401(k) retirement savings plan with annual discretionary company matching contribution
  • Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
  • Employee assistance program with counseling services and resources available to all employees and immediate family
  • Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
  • Fertility treatment coverage and adoption or surrogacy assistance
  • Paid parental leave with phase back to work program for birthing and non-birthing parents
  • Access to milk shipping service to support nursing employees during business travel
  • Discounted pet health insurance coverage for dog and cat family members
  • Company-provided life, AD&D, and disability insurance
  • Financial wellness resources and membership in a robust employee discount program
  • Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
  • Benefits kick in day one; learn more at eab.com / careers / benefits.

    This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

    At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

    To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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