Case Manager III - RRH Homeless Services

MISSION STATEMENT : To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity.

SUMMARY : The Case Manager provides assessment, monitoring, planning, linkage, and advocacy for the most appropriate services for individuals and families enrolled in rapid rehousing services so they may access permanent housing and achieve housing stability. Qualified candidates must possess a clear understanding of the service delivery system and the resources available for individuals and families experiencing homelessness.

ESSENTIAL DUTIES AND RESPONSIBILITIES : (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time.)

• Screening households to determine and document eligibility.
• Assessment of the individual and other family members of their strengths, needs, abilities, and preferences to assist in the development of housing goals.
• Ability to focus on housing and to use strengths-based practices focusing on participant engagement and meeting the unique needs.
• Developing a Housing Stability Plan, addressing crisis intervention, potential barriers, housing identification, move-in, self-sufficiency, and budget for each household within one week of entry into program.
• Monitor progress daily and maintain accurate documentation of progress towards goals and services provided.
• Monitor participants housing stability and be available to resolve crisis, at a minimum during the time rapid-re-housing assistance is provided.
• Work directly with Coordinated Entry System.
• Providing referrals and facilitating access to services and community resources as needed.
• Providing ongoing risk assessment and safety planning.
• Conduct home visits.
• Responsible for collecting all necessary documentation for client files according to established guidelines.
• Process requests for rental assistance, application fees, and other forms of assistance.
• Utilize HMIS and coordinate with the Coordinated Entry System.
• Attends regular meetings of RRH providers.
• Adheres to countywide RRH policies and procedures.
• All other duties as assigned.
• Participates in Agency Performance Quality Improvement (PQI) program and Accreditation / Reaccreditation process.
• Mission-driven attitude supplemented with integrity and passion.
• Adherence to the highest ethical standards, personally and professionally.
• A high level of openness and willingness to receive feedback / suggestions from superiors and others, and to learn new skills to improve job performance.
• Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.

OTHER RESPONSIBILITIES :

Employee Benefits :

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES : (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

EDUCATION AND EXPERIENCE : (Pending on position and if prior to hire is approved by the Chief Executive Officer, a comparable amount of training, education, or experience may be substituted for the minimum education qualifications.)

GENERAL PHYSICAL DEMANDS :

MENTAL DEMANDS :

WORK ENVIRONMENT :

St. Vincent de Paul CARES is an Equal Opportunity Employer.

NOTE : This job description does not constitute an employment contract, written, implied, or otherwise, other than an “at will” and / or grant-funded position. Any oral or written statements or promises to the contrary are hereby expressly disavowed and should not be relied upon by any prospective or existing employees. This job description is subject to change by the employer (St. Vincent de Paul CARES) at the discretion of the employer, or as the needs of the employer and / or requirements of the job change. Changes can be done formally or informally, either verbally or in writing. St. Vincent de Paul CARES explicitly reserves the right to modify any of the provision of this job description at any time and without notice. This job description is not intended to be all-inclusive; the duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties or essential functions does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

About St. Vincent de Paul CARES :

SVdP CARES is a non-profit organization committed to ending homelessness : making it rare, brief, and one-time.

With “Housing First” principles at the core, all SVdP CARES programs are built on the belief that everyone has the right to live in dignified and affordable housing with a healthy disregard for all community-perceived barriers to housing including employment history, criminal / credit background, mental health, addiction, or religious practices. SVdP CARES works to rapidly house those experiencing homelessness within 30 days and concurrently connect them to resources and stabilization support services to assist their needs.

SVdP CARES serves 19 counties across 7,678+ square miles of Florida including Charlotte, Citrus, Collier, Desoto, Hardee, Hernando, Highlands, Hillsborough, Lake, Lee, Manatee, Orange, Osceola, Pasco, Pinellas, Polk, Sarasota, Seminole, and Sumter counties.

Everyone is welcome through our doors, regardless of race, color, religion, sex, ancestry, age, national origin, citizenship, physical or mental disability, genetic information, veteran or military status, sexual orientation, and gender identity.