Talent.com
No longer accepting applications
Call Center Agent (REMOTE)

Call Center Agent (REMOTE)

CrewBloomArizona City, AZ, United States
30+ days ago
Job type
  • Full-time
  • Remote
Job description

We are seeking dependable and customer-focused Remote Call Center Agents to join our growing team. This full-time, remote position involves handling a variety of inbound and outbound calls to support our customers across several key departments :

  • Member Services : Inbound customer support
  • Retention : Inbound retention and customer engagement
  • Pre-Cancel Services : Outbound re-engagement and light collections
  • Third-Party Collections : Available by request only

Schedules & Availability

  • Training Schedule : Monday to Friday, 9 : 00 AM - 6 : 00 PM CST (First two weeks)
  • Post-Training Schedule : Monday to Friday, 10 : 00 AM - 7 : 00 PM CST
  • Attendance Requirements :
  • 100% attendance required during training
  • Ongoing attendance must meet a minimum of 93% to qualify for bonuses

    • Key Responsibilities

  • Handle a high volume of inbound and outbound customer calls
  • Resolve customer inquiries efficiently and professionally
  • Document all call activity accurately using internal systems
  • Adhere to all compliance and operational guidelines
  • Maintain performance metrics including attendance and key performance indicators (KPIs)

    • Requirements

  • Fluent in spoken and written English
  • Basic computer literacy and ability to navigate multiple applications
  • Must pass a background check
  • Professional communication skills and customer service aptitude
  • 100% attendance required during the first 3 weeks of training

    • Work Environment Requirements

  • A private, quiet, and secure workspace free from distractions
  • No public or shared environments permitted during work hours

    • Technical Requirements

  • Desktop or laptop computer (Windows 10 or 11 only; Mac and Chromebooks not supported)
  • Dual Core 2 GHz processor (or better)
  • Minimum 4GB RAM
  • At least 80GB available hard drive space
  • Monitor : 18" or larger, with a resolution of 1920x1080
  • Wired keyboard and mouse (wireless peripherals not allowed)
  • Wired headset with noise-canceling microphone
  • Hard-wired high-speed internet connection (no Wi-Fi or satellite connections) :
  • Minimum download speed : 20 Mbps
  • Minimum upload speed : 10 Mbps
  • Firewalled router required (direct modem connections are not permitted)
    • Create a job alert for this search

    Call Center Agent • Arizona City, AZ, United States

    Related jobs
    • Promoted
    Travel Nurse RN - OR - Operating Room

    Travel Nurse RN - OR - Operating Room

    Host HealthcareArizona City, AZ, US
    Full-time
    Host Healthcare is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Mesa, Arizona.Job Description & Requirements. Pay package is based on 12 hour shifts and 36 hours per...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Entry Level - Up to 30k Sign On Bonus

    Border Patrol Agent - Entry Level - Up to 30k Sign On Bonus

    U.S. Customs and Border ProtectionFlorence, AZ, United States
    Full-time
    Border Patrol Agent (BPA) GL-5 / 7 grade levels.IMPORTANT NOTICE : Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.Border Patrol deter...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Entry Level

    Border Patrol Agent - Entry Level

    U.S. Customs and Border ProtectionFlorence, AZ, United States
    Full-time
    Border Patrol Agent (BPA) GL-5 / 7 grade levels.IMPORTANT NOTICE : Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.Border Patrol deter...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse RN - OR - Operating Room

    Travel Nurse RN - OR - Operating Room

    ADEX Healthcare Staffing LLCArizona City, AZ, US
    Full-time
    ADEX Healthcare Staffing LLC is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Mesa, Arizona.Job Description & Requirements. Work varied schedule including weekends, h...Show moreLast updated: 30+ days ago
    • Promoted
    Registered Nurse - Correctional

    Registered Nurse - Correctional

    CoreCivicFlorence, AZ, US
    Full-time
    CoreCivic is seeking a Registered Nurse (RN) Correctional for a nursing job in Florence, Arizona.Job Description & Requirements. At CoreCivic, our employees are driven by a deep sense of service...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Travel Telemetry Nurse

    Travel Telemetry Nurse

    IDR HealthcareArizona City, AZ, US
    Full-time
    IDR Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Mesa, Arizona.Job Description & Requirements. IDR Healthcare is an awarding winning staffing firm that believes i...Show moreLast updated: 13 hours ago
    • Promoted
    Travel Nurse RN - OR - Operating Room

    Travel Nurse RN - OR - Operating Room

    GetMed Staffing, Inc.Arizona City, AZ, US
    Full-time
    RN OR - Operating Room for a travel nursing job in Mesa, Arizona.Job Description & Requirements.GetMed Staffing is searching for a strong OR RN to assist our traveler-friendly client.A minimum ...Show moreLast updated: 30+ days ago
    The Reliability & Home-Based Career

    The Reliability & Home-Based Career

    A-Nu Virtual Solutions, LLCArizona City, AZ, us
    Remote
    Full-time
    Quick Apply
    ANU Virtual Solution : WFH Call Agent - Non-Profit Accounts (Reliability Focused).Full-Time, Consistent Schedule |.We require dependable individuals with proven call center experience who can guaran...Show moreLast updated: 10 days ago
    • Promoted
    Travel Operating Room Nurse

    Travel Operating Room Nurse

    TRS HealthcareArizona City, AZ, US
    Full-time
    TRS Healthcare is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Mesa, Arizona.Job Description & Requirements. TRS Healthcare Job ID #1396811.Pay package is based on 1...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Experienced - Up to 30k Sign On Bonus

    Border Patrol Agent - Experienced - Up to 30k Sign On Bonus

    U.S. Customs and Border ProtectionFlorence, AZ, United States
    Full-time
    Border Patrol Agent (BPA) - Experienced (GL-9 GS-11).Check out these higher-salaried federal law enforcement opportunities with the U. Your current or prior law enforcement experience may qualify yo...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse RN - OR - Operating Room

    Travel Nurse RN - OR - Operating Room

    Health Advocates Network - NursingArizona City, AZ, US
    Full-time
    Health Advocates Network - Nursing is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Mesa, Arizona. Job Description & Requirements.RN – Operating Room OR Registe...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse RN - OR - Operating Room

    Travel Nurse RN - OR - Operating Room

    MedPro Healthcare StaffingArizona City, AZ, US
    Full-time
    MedPro Healthcare Staffing is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Mesa, Arizona.Job Description & Requirements. Joint Commission-certified staffing agency, ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse RN - OR - Operating Room

    Travel Nurse RN - OR - Operating Room

    AHS StaffingArizona City, AZ, US
    Full-time
    AHS Staffing is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Mesa, Arizona.Job Description & Requirements. Pay package is based on 12 hour shifts and 36 hours per we...Show moreLast updated: 30+ days ago
    • Promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMDFlorence, AZ, US
    Full-time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

    Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

    ApexFocusGroupArizona City, Arizona, United States
    Remote
    Full-time +1
    Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible. Call Center Representative Agent experienc...Show moreLast updated: 3 hours ago
    • Promoted
    CS / Sales Agent - Entry Level & REMOTE, work by Appointments

    CS / Sales Agent - Entry Level & REMOTE, work by Appointments

    Global EliteCasa Grande, AZ, US
    Remote
    Full-time
    CS / Sales Agent - Entry Level & Remote, Work by Appointments.With consistent growth year over year, we're looking to add more talented individuals to our rapidly growing company.This career allows y...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Experienced - Recruitment Incentives

    Border Patrol Agent - Experienced - Recruitment Incentives

    U.S. Customs and Border ProtectionFlorence, AZ, United States
    Full-time
    Border Patrol Agent (BPA) - Experienced (GL-9 GS-11).Check out these higher-salaried federal law enforcement opportunities with the U. Your current or prior law enforcement experience may qualify yo...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Entry Level - Recruitment Incentives

    Border Patrol Agent - Entry Level - Recruitment Incentives

    U.S. Customs and Border ProtectionFlorence, AZ, United States
    Full-time
    Border Patrol Agent (BPA) GL-5 / 7 grade levels.IMPORTANT NOTICE : Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.Border Patrol deter...Show moreLast updated: 30+ days ago