Senior AI Conversation Designer

Our Fortune 500 client in United States of America, is looking for an experienced motivated talent to join their innovative team for a Remote opportunity.

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.

Are you a professional Senior AI Conversation Designer with a passion for collaborating with multiple teams and an interest in working Remote? Don't wait... apply today!

The financial client is redefining the future of retirement, building confidence and improving the lives of millions of Americans. Our mission is to foster a design-led culture and strengthen our craft capabilities, to unlock innovation through cohesive, end-to-end experiences. We bring dignity and empower accessibility to arm our participants with secure income to and through retirement.

Overview

In this role, you will support our conversational AI design initiatives, developing frameworks and dialogue flows that enhance how we engage with clients and participants. You\'ll contribute to AI conversation design guidelines and best practices, collaborate with development teams on AI assistant capabilities, work cross-functionally to enhance conversational experiences, and play a key role in shaping organization\'s AI-powered conversational interfaces.

Responsibilities

Responsibilities include supporting conversational AI design initiatives, developing frameworks and dialogue flows, contributing to design guidelines and best practices, collaborating with development teams on AI assistant capabilities, and working cross-functionally to enhance conversational experiences.

Required Experience & Qualifications

5+ years of conversation design, content strategy, and / or UX writing experience; 7+ years of experience preferred.

Experience designing conversational AI experiences for financial services or similarly regulated industries

Demonstrated ability to create conversation flows, dialogue patterns, and prompt libraries

Strong understanding of natural language processing (NLP) concepts and conversation design principles

Experience with conversation design tools (e.g., Figma, Miro, Voiceflow, Botmock, or similar)

Knowledge of AI assistant capabilities, limitations, and best practices

Familiarity with compliance and risk management considerations in AI conversations

Experience collaborating with cross-functional teams including product, development, legal, and compliance

Ability to create and maintain conversation design documentation and guidelines

Experience with user testing and iterative design processes

Strong analytical skills to evaluate conversation performance and identify improvement opportunities

University degree preferred in Communications, English, UX Design, HCI, or related field

Preferred Qualifications

Experience with prompt engineering for large language models

Knowledge of financial services terminology and regulatory requirements

Background in voice user interface (VUI) design

Understanding of accessibility considerations in conversational interfaces

Experience establishing design systems or pattern libraries

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of :

Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –

Manpower, Experis, Talent Solutions, and Jefferson Wells

creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World\'s Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee\'s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

#J-18808-Ljbffr