Patient Services Representative/Medical AssistantBalance Health • Naperville, IL, US

Patient Services Representative / Medical Assistant

Balance Health • Naperville, IL, US

5 days ago

Job type

Full-time

Job description

Job Description

Description : Description

For over 55 years, Weil Foot & Ankle (WFA) has been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth, with expansion into four states and a future dedicated to continued growth. As our family expands, we live and work by our core values : integrity, excellence, trust, caring, tradition, and innovation.

POSITION SUMMARY

We are seeking a dependable and flexible individual to fill a dual position as both a Patient Services Representative (PSR) and Medical Assistant (MA) in our Naperville office. This full-time position requires working as a PSR on designated days and as a Medical Assistant on others, providing comprehensive support to both our patients and clinical team.

DUTIES AND RESPONSIBILITIES

Patient Services Representative Duties (Mon / Wed / Thurs) :

Greet patients
Check in patients and assist with individual concerns, as they arise
Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances
Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed
Other tasks, as assigned

Medical Assistant Duties (Tues / Fri) :

Interview patients to gather medical history and update medical records

Gather basic vital signs, including temperature, blood pressure, height, weight and pulse

Prepare treatment rooms and patients for exam

Sterilize necessary instruments

Manage medical supplies and materials and work with Area Supervisor to order necessary inventory

Take appropriate x-rays

Requirements :

QUALIFICATIONS / EDUCATION / CRITICAL SKILLS

Minimum of 2 years in a healthcare position preferred

High school diploma or GED required

Excellent communication and organizational skills.

Ability to multitask and adapt to changing daily responsibilities.

Strong attention to detail and patient-centered approach.

Proficiency with EMR systems

Capability to adapt quickly and thrive in a fast-paced environment

SCHEDULE :

Monday : 8 : 00 AM – 5 : 30 PM

Tuesday : 8 : 00 AM – 5 : 30 PM

Wednesday : 9 : 00 AM – 5 : 30 PM

Thursday : 8 : 00 AM – 5 : 30 PM

Friday : 8 : 00 AM – 5 : 30 PM

TRAVEL :

Local travel is required to locations within your assigned geographic region. This role will be assigned to cover a geographic region however you may be required to occasionally travel outside of your assigned regional area to support other regional coverage needs of the organization. Must have reliable transportation and be able to travel as assigned.

BENEFITS :

Medical, Dental, and Vision Plans

HSA with Employer Contribution

FSA

Generous PTO Program

401k with a 3% Match

Employee Assistance Program

Life and AD&D Insurance

Short-Term and Long-Term Disability

PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS :

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear

Specific vision abilities required by this job include close vision, distance vision and depth perception

Must be able to lift / carry up to 25lbs

AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS :

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human

Create a job alert for this search

Patient Assistant • Naperville, IL, US