Project Manager Operations

Project Manager Operations

Support the operations and functional areas by managing projects that support investment, growth and continuous improvement.

Key Accountabilities include :

• Proactively build and maintain strong customer relationships; maintain consistent communication, manage customer needs and expectations by meeting project timelines.
• Prepares correspondence / provides information for distribution and / or presentation to other agencies, municipal departments, general public, special interest groups, property owners, consultants.
• Manage relationships with assigned areas of the company for the purpose of driving continuous improvement and delivering projects.
• Support activities at all stages of new acquisitions, including relationship building, research, review of proposals, polling, due diligence, public communication, asset control development, customer integration and other related activities which may include after hours work.
• Work with assigned business areas to identify opportunities, prioritize, select / assign and execute projects to successful completion by working with management and project teams.
• Use critical thinking methods to demonstrate opportunity and execute for continuous improvement.
• Identify opportunities, charter (establish goals and scope) and execute projects to successful outcome.
• Work with business leaders as sponsors and process owners to realize goals of projects.
• Lead project teams and manage performance in a matrix organization.
• Perform complex data analysis, gather data through SAP / BI and develop process controls through analytics and statistical methods.
• Ensuring that appropriate Safety Management systems are established and implemented for all projects.

Knowledge / Skills include :

Experience / Education includes :

Work Environment is typically an office environment but will vary based upon project demands.

Travel Requirements are 20% but could be more or less depending on the project demands which will vary.

Other competencies include :

Competencies include :

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American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.