Program Director

Are you ready to lead with passion and purpose? Join us at Thom in Springfield, Massachusetts, where we're on the lookout for an experienced and visionary leader to oversee our dynamic Early Intervention Program.

As a vital member of Thom's leadership team, you'll play a pivotal role in shaping the future of our organization. This isn't just a job; it's an opportunity to make a real difference in the lives of over 1,200 children and their families each year.

You will lead a dedicated team of over 40 early childhood specialists and clinicians, ensuring the delivery of high-quality, family-centered Early Intervention services.

In this role, you'll have the chance to bring your creativity to life, drive innovation, and make a lasting impact on the lives of children and families in Springfield and beyond. Plus, as a full-time, exempt position with a competitive benefits package, you'll have the stability and support you need to thrive.

If you're ready to lead with heart and purpose, we want to hear from you. Join us at Thom Springfield and let's transform early intervention together.

POSITION REQUIREMENTS :

Bachelor's degree in an Early Intervention (EI) Core Team discipline, Management or Business Administration.

Five (5)+ years of experience in human services and / or management.

Excellent working knowledge of service systems and resources in the communities served.

Experience supervising clinical and support staff.

Understanding / familiarity with Massachusetts Early Intervention philosophy and MA Department of Public Health EI Operational Standards.

Experience working with infants, young children, and their families.

Excellent communication, interpersonal, and organizational skills.

Must be eligible for MA Early Intervention director and clinical certification and demonstrate an understanding of current EI financing modalities, regulations, and contractual obligations.

Experience working in the MA Early Intervention System is strongly preferred.

In addition, demonstration of the following skills and knowledge will be considered in evaluating this position :

Proven leadership ability.

Conceptual and practical understanding of EI financing.

Knowledge and use of computer software (Microsoft Office, Teams, etc.).

Knowledge of Early Intervention services in Massachusetts including service delivery, billing regulations, and IDEA Part C regulations.

Ability to analyze and evaluate complex information and situations.

Ability to supervise and give direction to others, including delegation and follow-up.

Ability to handle conflict, mediate concerns, and facilitate mutually respectful exchange of ideas.

Ability to work both independently and collaboratively.

Ability to understand the varied needs of culturally and economically diverse urban and suburban communities and evaluate the quality of various supports / interventions.

CORE RESPONSIBILITIES :

As Program Director, you will play a central role in shaping our work and supporting our community through the following responsibilities :

Build and maintain strong connections with community partners to strengthen collaboration and referral networks.

Orchestrate daily operations, ensuring the continued excellence of the program.

Lead the charge in program innovation and management, injecting your unique vision and energy into every aspect of our initiatives.

Be the guardian of quality and compliance, ensuring that our program meets and exceeds the rigorous standards set by the Department of Public Health, while keeping a finger on the pulse of timely reporting requirements.

Act as the primary link between the program, Thom Framingham administration, and the Board of Directors, supporting strategic decision-making and collaboration.

Guide and nurture our talented team, providing leadership in personnel management and benefits administration to ensure a thriving, motivated workforce.

Oversee financial management and oversight, navigating the fiscal landscape with finesse and ensuring the responsible allocation of resources.

Champion administrative support activities, with a special focus on billing, ensuring seamless operations and maximum efficiency.

Oversee the utilization, management, and evolution of our program space, transforming it into a dynamic hub of innovation and community engagement.

In this position, you can anticipate each day being part of a meaningful journey as you help shape the future of early intervention services in Springfield, Massachusetts, and beyond!

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