Office Professional
We are seeking a detail-oriented and reliable office professional to manage collections, accounts receivable, and accounts payable functions. This role is critical to maintaining healthy cash flow, accurate financial records, and positive relationships with customers and vendors.
Duties & Responsibilities
Collections
- Monitor outstanding customer balances and follow up on past-due accounts.
- Contact customers via phone and email to secure timely payments.
- Maintain detailed collection notes and payment arrangements.
- Resolve billing discrepancies and payment disputes professionally.
- Escalate delinquent accounts when necessary.
Accounts Receivable
- Generate and send invoices accurately and on time.
- Apply customer payments and reconcile accounts.
- Maintain AR aging reports and provide regular status updates.
- Assist with month-end close related to receivables.
Accounts Payable
- Process vendor invoices, ensuring accuracy and proper approvals.
- Schedule and process payments according to terms.
- Reconcile vendor statements and resolve discrepancies.
- Maintain organized AP records and documentation.
General Office & Accounting Support
- Maintain accurate financial records and filing systems.
- Assist with audits and reporting as needed.
- Communicate effectively with internal teams, customers, and vendors.
- Support additional administrative or accounting tasks as assigned.
Minimum Qualifications
Six months to one year related experience.
Accurately keystroke a minimum of 40 wpm.
Demonstrated ability to calculate figures and amounts.
Proficient In MS Office (Micro Soft Word, Excel, Outlook), data entry
Acute attention to detail.
Strong organizational skills.
Commitment to excellence and high standards.
Excellent written and verbal communication skills.
Ability to understand and follow written and verbal instructions.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Exemplary customer service skills
Analyze financial data.
Preferred Skills
- Experience with ERP or CRM systems (e.g., Odoo)
- Experience using systems as Fintech, Webedict, Bloom Growth
- Prior experience in a fast-paced office environment
- Strong problem-solving and time-management skills
Compensation: $20.00 - $24.00 per hour
Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.
Purpose: Enriching lives by crafting exceptional environments and experiences.
Niche: We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.