Heirloom Restaurant & Lounge is currently seeking a Server to provide genuine hospitality and the highest quality of service to our guests.
The ideal candidate can create an engaging environment, providing courteous, responsive, guest-centered service.
The Server acts as a representative of the hotel / restaurant by providing the highest quality of service to our guests. Servers should be well-spoken individuals with a passion for food, wine, and people.
Our caring and attentive associates reinforce our principal belief that guest service is our highest priority.
We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities Provide the highest and most efficient level of hospitality and customer service expected by our guests.
Understand and improve dining service standards and guest relations.
Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
Explain menu items to guests, understand allergy concerns, and answer general inquiries.
Maintain accurate knowledge of all menu items and beverage programs.
Be a team player, assist others when and where necessary to ensure a seamless guest experience.
Complete the setup and breakdown of a section, including detailed cleaning of work area and surrounding areas.
Have a desire to build knowledge of traditional cooking, wine, beer, and cocktails.
Maintain a safe and clean work environment. Fundamentals Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
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Restaurant Server • New Haven, CT, US