Talent.com
Program Manager Client Pathways Transformation, VP III - State Street Investment Management

Program Manager Client Pathways Transformation, VP III - State Street Investment Management

State StreetBoston, MA, US
17 days ago
Job type
  • Full-time
Job description

Vice President, Program Manager

State Street Investment Management (IM), formerly known as State Street Global Advisors (SSGA), is undertaking a multi-year transformation program to modernize its front, middle and back-office capabilities. This initiative is core to IM's long-term strategy to increase operating leverage, improve scalability, and enhance service delivery for our investment teams.

We are seeking a Vice President, Program Manager to play a central role in driving this complex program forward. Reporting to the SVP leading the initiative, this individual will help coordinate execution, engage with business and technology partners, and ensure outcomes are delivered in line with IM's strategic objectives. The VP will act as a key connector across internal teams and State Street affiliates (Global Delivery, Global Technology Services, and Client Pathways), ensuring transparency, alignment, and accountability across all phases of the program. This position sits within the Chief Operating Officer (COO) organization at IM and offers the opportunity to shape the future-state operating model for one of the world's leading investment managers.

Candidate Profile

  • Execution-Focused : Operates with a bias towards action in a complex environment while keeping broader strategic goals in view
  • Collaborative Leader : Builds trust and drives alignment across business, technology, and partner teams
  • Structured Communicator : Able to synthesize information and clearly communicate at multiple levels
  • Strategic Thinker : Comfortable working across ambiguity while maintaining focus on enterprise value creation
  • Risk- and Control-Minded : Strong understanding of how to integrate risk frameworks into transformation programs
  • Detail-Oriented & Disciplined : Brings rigor and structure to financial, operational, and programmatic tracking

Key Responsibilities

Program Execution & Governance

  • Drive the day-to-day execution of the Client Pathways transformation program roadmap, ensuring timely delivery of key milestones and outcomes.
  • Partner with the SVP to run program governance, including creation of steering committee materials, executive dashboards, facilitation of program / workstream meetings, and coordination of senior leadership updates.
  • Track progress and interdependencies across workstreams and proactively identify risks, blockers, or resource gaps.
  • Ensure alignment across Technology, Investments, Middle office operations, Risk, Compliance, and Corporate teams.
  • Co-lead overall program with the named Alpha Pathways lead, including workstream management, implementation strategy, execution, status and executive reporting, and issue management & escalation.
  • Participate in business analysis as needed to understand the full complete ecosystem of enterprise Investment Book of Record (IBOR) and Accounting Book of Record (ABOR) systems, ensuring that the integration meets the specific needs and requirements of State Street IM team for comprehensive portfolio management, reconciliation, and near real-time reporting.
  • Stakeholder Management & Communication

  • Act as a liaison between IM and State Street affiliate teams (Global Delivery, Client Pathways, and GTS), supporting alignment on future-state service design and delivery expectations.
  • Build and maintain strong relationships across technology, operations, and functional leadership teams.
  • Coordinate with Investments and COO leadership to ensure cross-functional needs are incorporated and addressed.
  • Understand and drive clarity or priorities on the overall product and technology roadmap, ensuring alignment and clear communication
  • Operating Model & Service Oversight

  • Contribute to the development and implementation of the future-state operating model for outsourced front, middle and back-office services.
  • Coordinate with colleagues to incorporate roles, processes, controls, and KPIs into existing governance programs
  • Participate in vendor oversight processes, including service-level reviews, issue escalation, and performance tracking.
  • Risk Management & Controls

  • Ensure strong risk and control frameworks are embedded into transformed processes and platforms.
  • Partner with Risk, Compliance, and Corporate Audit to anticipate regulatory expectations and internal control standards.
  • Support proactive identification and mitigation of risks tied to operating model shifts and service delivery transitions.
  • Financial Planning & Program Reporting

  • Coordinate with finance teams to track program budget and funding allocations across multiple State Street organizations.
  • Support multi-year planning and scenario modeling to inform investment decisions and sequencing.
  • Deliver accurate and transparent reporting on program financials, KPIs, and program health.
  • Management and tracking of program resource costs and associated accounting treatment
  • Strategic Initiative Integration

  • Assist in sequencing broader strategic initiatives (e.g., data enablement, platform enhancements, organizational design) alongside the core transformation roadmap.
  • Work closely with the COO Business Operations and CAO teams to align priorities and execution timelines.
  • Ensure that critical business capabilities (multi-asset, alternatives, global operations) are considered in design decisions.
  • Qualifications

  • 10 years of experience in financial services, with at least 8 years in program or transformation leadership roles within financial services
  • Deep understanding of investment management operations and the front-to-back investment lifecycle of ABOR, IBOR and transaction management systems.
  • Strong knowledge of risk and control frameworks, service-level oversight, and operational resiliency practices
  • Demonstrated ability to drive complex, cross-functional programs with measurable business outcomes
  • Experience working in matrixed, global organizations across multiple stakeholder groups
  • Bachelor's degree required.
  • Strong proficiency and experience in the Large, Enterprise Technology Program Management
  • Strong communication and influencing skills
  • About State Street Investment Management

    What We Do. As the asset management arm of State Street Corporation, State Street Investment Management has served the world's governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world's largest asset managers with trillions of dollars under our care.

    Our Mission. At State Street Investment Management our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk.

    Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

    Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

    State Street is an equal opportunity and affirmative action employer.

    Salary Range : $130,000 - $212,500 Annual

    Create a job alert for this search

    Program Manager • Boston, MA, US

    Related jobs
    • Promoted
    Senior Director, Strategy & Program Delivery, Operational Excellence

    Senior Director, Strategy & Program Delivery, Operational Excellence

    Suffolk ConstructionBoston, MA, US
    Full-time
    Senior Director of Strategy & Program Delivery.Reporting to the Vice President of Operational Excellence, the Senior Director of Strategy & Program Delivery will be a critical leader within Suffolk...Show moreLast updated: 30+ days ago
    • Promoted
    Program / Project Manager - I-Banking Regulatory, Vice President

    Program / Project Manager - I-Banking Regulatory, Vice President

    Banco Santander SABoston, MA, United States
    Full-time
    Program / Project Manager - I-Banking Regulatory, Vice PresidentCountry : United States of America • •Your Journey Starts Here : • •Santander is a global leader and innovator in the financial services indu...Show moreLast updated: 3 days ago
    • Promoted
    Senior Program Manager

    Senior Program Manager

    Clearance JobsWoburn, MA, US
    Full-time
    STR is hiring a Senior Program Manager (PM) in the Cyber Division who is passionate about collaborative problem solving and working on the hardest national security problems.This position is locate...Show moreLast updated: 30+ days ago
    • Promoted
    Sr Mgr, Program Management LTAMDS / Growth

    Sr Mgr, Program Management LTAMDS / Growth

    Clearance JobsAndover, MA, US
    Full-time
    Raytheon is seeking an experienced Senior Program Manager (PM) to support the Product Support (PS) Global Patriot portfolio for Domestic programs. Reporting directly to the PS Global Patriot Domesti...Show moreLast updated: 7 days ago
    • Promoted
    Senior Program Manager

    Senior Program Manager

    Science & Technology Research (STR)Woburn, MA, US
    Full-time
    The STR Systems Development Division (SDD) delivers technology advantage into users' hands by delivering capabilities focused on end-customer needs that function in operationally relevant environme...Show moreLast updated: 29 days ago
    • Promoted
    Program Manager - Tufts Center for Expanding Viewpoints in Higher Education

    Program Manager - Tufts Center for Expanding Viewpoints in Higher Education

    Tufts UniversityMedford, Massachusetts, United States
    Full-time
    Leveraging Tufts' world-class constellation of undergraduate and professional schools and longstanding involvement in civic engagement, the Tufts Center for Expanding Viewpoints in Higher Education...Show moreLast updated: 23 days ago
    • Promoted
    Super Pollutant Program Director

    Super Pollutant Program Director

    Cascade ClimateBoston, MA, US
    Full-time
    Super Pollutant Program Director.Join Cascade Climate, a global nonprofit propelling high-potential climate solutions from the margins to the mainstream. The climate crisis has outpaced our response...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Technical Program Management

    Director, Technical Program Management

    Generate BiomedicinesSomerville, MA, US
    Full-time
    Director, Technical Program Management.Generate : Biomedicines is a new kind of therapeutics company existing at the intersection of machine learning, biological engineering, and medicine pioneerin...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Program Manager - Infrastructure

    Sr. Program Manager - Infrastructure

    Grand CircleBoston, MA, US
    Full-time
    Senior Program Manager - Infrastructure.Grand Circle Travel is seeking a talented and motivated Senior Program Manager to join our Infrastructure team. In this role, you'll lead the planning and del...Show moreLast updated: 30+ days ago
    • Promoted
    Program Manager II

    Program Manager II

    BAE SystemsNashua, NH, US
    Full-time
    Our employees work on the world's most advanced electronics from detecting threats for F-35 pilots to illuminating the night for soldiers. Spanning air, land, sea, and space, we are developing the ...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Director, Strategy & Program Delivery, Operational Excellence

    Senior Director, Strategy & Program Delivery, Operational Excellence

    SuffolkBoston, MA, United States
    Full-time
    Suffolk is a national enterprise that builds, innovates and invests.Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction...Show moreLast updated: 30+ days ago
    • Promoted
    Principal Program Manager, Growth Initiatives

    Principal Program Manager, Growth Initiatives

    Perfect Audience (Now Sharp Spring)Waltham, MA, US
    Full-time
    Principal Program Manager, Growth Initiatives.Hybrid from Boston or Waltham, MA or Remote, US.At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Program Manager

    Senior Program Manager

    Trillium StaffingQuincy, MA, US
    Permanent
    Trillium Professional is now seeking a Senior Program Manager in Quincy, MA for a hybrid position!.The Public Health Data Platform IT Senior Program Manager will provide thought leadership on proje...Show moreLast updated: 1 day ago
    • Promoted
    Sr. Program Manager

    Sr. Program Manager

    SamprasoftBoston, MA, US
    Full-time
    As a Program Manager you will manage large projects and / or segments of larger, more complex projects through the project development life cycle.Show moreLast updated: 30+ days ago
    • Promoted
    Director - Business Transformation (Financial Services)

    Director - Business Transformation (Financial Services)

    Cross Country ConsultingBoston, MA, United States
    Full-time
    From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Program Manager, Transmission (Hybrid Schedule)

    Senior Program Manager, Transmission (Hybrid Schedule)

    EversourceWestwood, MA, US
    Full-time
    Senior Program Manager, Transmission.Eversource is looking for a Senior Program Manager, Transmission in Westwood, MA.In this role you are responsible for developing, monitoring, and reporting on f...Show moreLast updated: 30+ days ago
    • Promoted
    Engineering Transformation Leader - Client Pathways, MD - State Street Investment Management

    Engineering Transformation Leader - Client Pathways, MD - State Street Investment Management

    State StreetBoston, MA, US
    Full-time
    State Street Investment Management (State Street IM), formerly State Street Global Advisors or SSGA, is seeking a seasoned leader of a multi-year, enterprise-wide transformation to modernize and op...Show moreLast updated: 17 days ago
    • Promoted
    Program / Project Manager - I-Banking Regulatory, Vice President

    Program / Project Manager - I-Banking Regulatory, Vice President

    SantanderBoston, MA, US
    Full-time
    VP - Senior Associate, Regulatory Program Management.Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset.Our focus is ...Show moreLast updated: 30+ days ago