Patient / Office Coordinator

Job Title

Job Summary : Responsible for promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing.

Duties And Essential Functions :

• Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner.
• Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information.
• Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit. Insurance verification prior to patient visit, when applicable.
• Manage office correspondence, medical record documentation, and process medical records requests.

Education / License / Certification / Other Requirements :

Working Environment :

Works indoors in an office / clinic setting. The noise level is usually moderate.

Physical Demands :

Constantly required to maintain a stationary position behind a computer. Frequently required to move about inside the department. Constantly required to communicate telephonically and face to face with colleagues and customers. Constantly required to operate a computer and telephone. Constantly required to lift and / or move up to 10 pounds. Frequently required to lift and / or move up to 25 pounds. Occasionally required to lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.