Community Health Worker

Job Type

Full-time

Description

Responsibility :

General Responsibilities

Hyacinth AIDS Foundation's mission is to help people live with HIV, stop the spread of the epidemic, and serve as a critical voice in the public debate surrounding AIDS in New Jersey. The following foundational behaviors are expected as an employee of Hyacinth :

Service / Client Services

Consistently demonstrates respect, responsiveness, and professionalism towards others while providing superior service for our clients

• Treats each client as a priority
• Respects each client's right to quality service, confidentiality, and dignity.
• Works with co-workers to ensure integration of services
• Displays a welcoming, helpful attitude to clients
• Establishes and maintains personal boundaries in clinical supervision with clients or co-workers

Community / Teamwork

Actively cooperates within the region and / or program and participates in the constructive resolution of conflict.

Leadership

Assuming responsibility for one's own self in the workplace and exhibiting commitment to the client and agency.

Employees of the Agency may learn certain facts about individuals being served by the Agency that are of a highly personal and confidential nature. Examples of such information are medical conditions, sexual orientation, relations with family members and other individuals. All such information must be treated as completely confidential. All staff are required to conform to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) guidelines which require the protection of personal health information.

Position Summary

Provide brief and concise statement explaining the main purpose for the existence of this position. Provide a brief summary of the role.

§ Under the supervision of the Client Services Manager, performs assigned duties relating to the implementation and evaluation of Outreach Services.

Major Duties & Responsibilities

In order of importance, briefly describe, in sentence form, the essential functions / major responsibilities of this position (principal duties and responsibilities of the position)

Typically, job descriptions should contain no more than seven or eight major responsibilities ranked in order of highest percentage of time to least.

Approximate Percentage of Time

Tasks / Duties / Responsibilities

70%

Client Services

15%

Reporting / Monitoring

10%

Hyacinth Representation / Advocacy

5%

Training and Certifications

100%

Total

Other Duties Describe important tasks or duties, not mentioned above

Demonstrates understanding of objectives, duties, and responsibilities in accordance with the job description.

§ Understands job responsibilities and keeps current on skills and information needed to meet new challenges

§ Works with team leader / manager on areas of job responsibilities that are unclear.

Delivers quality results and balances priorities to meet all project and team commitments in a timely manner.

§ Serves as a steward of the public's trust and money.

§ Takes responsibility for timely decisions and actions.

§ Routinely checks for accuracy in his / her own work.

§ Evaluates how well an event or program was completed (i.e. attendance and target audience specifications, asks clients to rate effectiveness, asks people what was good and what can be better next time).

Disseminates relevant information about decisions, plans and activities to team leaders and supervisors

§ Informs team leaders and / or managers about decisions that affect work.

§ Recognizes problems and complaints and escalates to team leaders and / or managers when necessary.

Requirements

Required Qualifications Consider and identify qualifications potential applicants must possess in order to be considered for the position. Basic Qualifications must be clearly stated, objective and relevant to this position.

Required Minimum Education : None Other : None

Required Years of Related Experience : 2-4 years

Required Knowledge, Skills and Abilities :

(Include any required computer skills, certifications, licenses, languages, etc.)

People Management Experience :

Indicate whether supervisor / people management experience is required.

Required Years of People Management Experience :

Preferred Qualifications

Consider and identify qualifications that are not required to perform the job but would be extremely helpful to performing the job.

Preferred Minimum Education :

§ High School diploma or GED

Other :

§ Preference may be given to candidates whose background is similar to the target population, or individuals with other experience or direct knowledge of HIV

Preferred Area of expertise :

§ Community relations

Preferred Related Industry Experience :

Preferred Knowledge, Skills and Abilities :

(Include any preferred computer skills, certifications, licenses, languages, etc.)

Key Working Relationships

Identify the most important working relationships with people inside and outside the company including customers, vendors, associations, etc. Briefly describe the nature of the contacts.

Internal

Hyacinth staff and supervisors, including those in Prevention

External

Staff in local clinics, medical case manager, clients, and communities

Supervisory Responsibilities

List number of employees reporting to this position, both directly and through direct reports.

Direct Reports : 0

Indirect Reports : 0

Decision Making Authority - Check all appropriate decision-making authority level for this position :

Hyacinth is an Equal Opportunity / Affirmative Action Employer and will consider all qualified applicants without regard to sex, race, creed or religion, color, national origin, age, ancestry, disability, or veteran, sexual orientation, gender identification and / or expression, or marital status.