Sr Manager Final Mile Transformation-Business LeadBenton Harbor,Michigan,USA## This role in summary In this role, you will be responsible for leading a matrixed team of internal and external (3PL) subject matter experts through the decision-making, strategy, discovery, design, and validation of the Final Mile transformation.## Your responsibilities will include
- Assess the needs of the Final Mile organization to support large-scale transformation and develop a strategic roadmap to enhance systems, simplify processes, and standardize work.
- Lead the selection of Final Mile delivery providers, alongside procurement partners, through competitive RFQ processes. Analyze bids, negotiate contracts, and ensure alignment with Whirlpool's operational needs and compliance standards.
- Lead the implementation of transformation readiness projects and build a culture of transformation mindset within the Final Mile team and supporting process partners.
- Manage and facilitate the closure or relocation of existing operational sites, ensuring that all activities are carried out in accordance with the strategic network transformation plan and timeline.
- Responsible for driving sign-off from the operational, commercial, IT, and procurement experts on the overall fitness of the plan.
- Establish a training and governance model that validates 3PLs are qualified to perform installations on Day 1 and that installation quality can be monitored and measured on a daily basis
- Establish success criteria for Project Next Mile for all aspects of the project, including 3PL RFP outcomes, process transformation, training, warehouse, and 3PL readiness, KPI's, recovery time, and financial savings
- Oversees the Project Team, including the Project Manager, Change Manager, Operations Lead, Technical Installation Lead, and Warehouse Lead
- Build and coordinate work through a coalition of supporting process partners and subject matter experts necessary to project success
- Own key metrics for the post-implementation phase and what success looks like## Minimum requirements
- Bachelor's degree
- 5+ years of experience in Supply Chain or Transformation Management
- Proven track record in building and executing transformative ideas on a large scale
- Ability to influence matrixed stakeholders
- Ability to navigate ambiguity and create a vision for new & different
- Strong knowledge of warehouse processes, best practices, and industry standards.
- Ability to create compelling and adoptable business cases for prioritization, change, or investments needed to transform
- Excellent communication, interpersonal, and leadership skills.
- Proficiency in the Google Suite and project management software.## Preferred skills and experiences
- Master's Degree
- Final Mile experience
- Appliance installation experience
- PMP certification or equivalent.
- Experience working with 3PL providers.
- Knowledge of Lean or Six Sigma methodologies.## What we offer , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph / Benton Harbor locations : Beautiful, recently renovated office space, barista bar, biking / walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).Whirlpool's Ways of WorkingOur goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including :
- Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
- Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
- Sabbatical - Four weeks paid leave after every five years of service.#LI-NL1Years of experience
- Less than 2 years
- 2 - 4 years
- 4 - 8 years
- 8+ yearsTop skillsBudgetingCoachingData Privacy AgreementYou acknowledge you have reviewed our . We will automatically create a candidate profile for you using information in your CV. We may supplement your profile from publicly available business networks, like LinkedIn. We use matching algorithms to recommend positions to you or to highlight your application for recruiters with open positions suited to your skills. However, you are free to manually search and apply for all available positions. By submitting your CV, you consent to receive communications about current and future roles that we think you may be interested in, even after an unsuccessful application. You may unsubscribe at any time. See our for more information about your privacy rights.
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