Medication Access Specialist

Job Description

Description

Location : UCHealth UCHlth Admin 2450 Peoria, US : CO : Aurora

Department : Patient Line Refill Center

FTE : Full Time, 1.0, 80.00 hours per pay period (2 weeks)

Shift : Days

Pay : $22.14 - $28.78 / hour. Pay is dependent on applicant's relevant experience

Summary :

This position is within the Patient Line Refill Center (PLRC) and is non-patient facing. The team is responsible for following a standardized protocol approved by the UCHealth P&T Committee to ensure appropriate monitoring and authorization of medications for UCHealth primary care and specialty clinics. The PLRC team includes Pharmacy Technicians, Medication Access Specialists (MAS), Clinical Nurses and Clinical Pharmacists. They process over 88,000 refill requests per month on behalf of UCHealth providers. PLRC team members establish collaborative working relationships with clinic staff, providers, and patients across the UCHealth system to authorize, troubleshoot, and resolve prescription refill issues. Additional duties may include, but are not limited to, contacting patients and pharmacies for clarification of refill requests, transcribing details from faxes and phone messages into the electronic medical record and advocating for utilization of UCHealth pharmacies.

Responsibilities

• Authorize and / or prepare medication refill requests in Epic according to the UCHealth Refill Protocol.
• Accurately document pertinent patient information related to medication, labs, and office visits in the chart.
• Accurately determine which medication authorizations can be completed by MAS, clinical staff, and those that need to be deferred to the clinic / provider for review.
• Identify and prioritize urgent refill requests and take the necessary steps to complete those requests in an accurate and efficient manner.
• Stay current with and appropriately utilize PLRC resources.

Requirements :

UCHealth invests in its Workforce.

UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment.

UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status) :

Loan Repayment :

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

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