Customer Service Representative

Customer Service Representative

Our client, a leading organization in the customer service industry, is seeking a dedicated customer service representative to join their team. As a customer service representative, you will be an essential part of the customer support department, assisting clients with inquiries and resolving issues efficiently. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, aligning seamlessly with the company's commitment to outstanding service and inclusivity.

What's the Job?

Interact with customers to provide information about products and services

Handle and resolve customer complaints effectively and professionally

Determine customer issues and offer appropriate solutions or follow-up actions

Keep detailed records of customer interactions and transactions

Refer unresolved grievances to the appropriate departments for further investigation

What's Needed?

High school diploma or GED preferred

Strong verbal and written communication skills

Attention to detail and excellent interpersonal skills

Ability to work independently and manage time effectively

Experience with computer applications such as MS Outlook or data entry software is a plus

What's in it for me?

Opportunity to work in a dynamic and supportive environment

Gain valuable experience in customer service and communication

Potential for career growth within the organization

Engage with a diverse and inclusive team

Participate in ongoing training and development programs

Upon completion of waiting period, associates are eligible for :

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.