Talent.com
Customer Service Representative
Customer Service RepresentativeJohnson Controls • Kansas City, MO, US
Customer Service Representative

Customer Service Representative

Johnson Controls • Kansas City, MO, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Agents and/or Dispatchers Needed

Starting at $14-$16 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months! Candidates who are bilingual in Spanish and English are welcome to apply as well, with great compensation.

What You Will Do

  • Our Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens.
  • You will learn about the dispatch operator role and standard operating procedures through our paid training course.
  • Once on the job, you will place the necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties.
  • Part of your job will be to properly document what happened and how you handled this situation within the system and make sure you followed all of the appropriate steps.

How You Will Do It

As an Emergency Dispatch Operator, you will participate in a five-week training program. We provide a fun and interactive learning environment. You will learn about the role and the great opportunities within our company, what is expected of you, how we monitor your performance and work together through the training classes so that you can be a successful Emergency Dispatch Operator.

You will also be automatically enrolled in our Completion Bonus Program, where they will be able to earn 3 bonuses in your first year!

What We Look For

Required

  • Must be 18 years old
  • Multiple shifts available
  • Minimum of six (6) months of customer service experience; one year or more call center experience preferred

Preferred

  • High school diploma or GED preferred
  • Excellent communication skills
  • Able to type between 20 - 25 wpm
  • Basic knowledge of computer applications
  • Ability to work efficiently under pressure
  • Strong problem-solving skills
  • Strong organizational skills
  • Strong work ethic

Day Shifts Available! Full Time

Training Class Start Date: Monday, February 17th

Time: 1:00 PM - 9:30 PM CST; Monday through Friday for 4 weeks

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Create a job alert for this search

Customer Service Representative • Kansas City, MO, US

Similar jobs

Remote Customer Service Representative $45 per hour

GL1Kansas City, Missouri
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Customer Service Representative

EML Payments Solutions Ltd (EPSL)Overland Park, Kansas, United States, 66204
Full-time
Quick Apply

EML Payments is a global leader in the fintech space.Headquarters is in Brisbane Australia, offices are located around the world including USA and Europe.Our mission is to create awesome, instant, ...Show more

Customer Care Representative

eTeam IncShawnee Mission, Kansas, United States
Full-time
Quick Apply

Job Title: Client Services - Customer Care Representative I.Job Location: Lenexa, KS, 66219.Additional Job Details: The shifts will be between 7am and 6 PM central time, M-F.The training will be se...Show more

Remote Customer Service Representative – Product Testing

GLOCPAGladstone, Missouri
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Customer Service Representative

National BeefKansas City, MO, United States
Full-time

Overview:Find your future at National Beef! National Beef of Kansas City, Missouri, is seeking to hire a friendly professional to fill a position as Customer Service Representative.With competitive...Show more

 • Promoted

Customer Service Representative

TEKsystemsLenexa, Kansas, United States
Full-time

The purpose of this position is to use expanded scope and proven mastery of the CSR I position to serve as a role model and resolve routine and more complex problems through phone, email, and case ...Show more

 • Promoted

Customer Service Representative

Wagner LogisticsKansas City, KS, United States
Full-time

Summary:As a Customer Service Representative (CSR) at Wagner Logistics, you'll be the face of our company, dedicated to providing exceptional service to our valued customers.Your role involves prom...Show more

 • Promoted

Customer Service Representative

UEI Group Services, IncShawnee Mission, KS, United States
Full-time

Description:UEI Group companies are worldwide industry leaders in the supply and manufacture of foil stamping and embossing products.We are passionate about using precision, artistic execution, and...Show more

 • Promoted

Customer Service Representative II

City of Olathe, KSOlathe, KS, United States
Part-time

If you are a current City of Olathe employee, please click this link to apply through your Workday account.Employment Type Part Time (up to 19 hours) Job Summary Pay Range:$18.Are you passionate ab...Show more

 • Promoted

Customer Service Representative - Remote in Kansas

Global OrganizationKansas City, KS, United States
Remote
Full-time

Maximus is thrilled to offer an exciting opportunity for a Remote Customer Service Representative (CSR) to join our Kansas team.In this role, you'll provide vital support to the Kansas Child Suppor...Show more

 • Promoted

Customer Service Rep

LoanMax Title LoansGladstone, MO, United States
Full-time

Customer Service Representative.North Oak Trafficway Gladstone, MO 64118.Compensation is based on experience, qualifications, and performance.Bonus opportunities may be available where applicable b...Show more

 • Promoted

Telecommute Customer Success Representative

TradeJobsWorkforce64151 Kansas City, MO, US
Full-time

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via...Show more

 • Promoted

Customer Service Representative (Travel Industry)

HjbtravelsKansas City, Missouri, United States
Remote
Full-time
Quick Apply

We are seeking a motivated and customer-focused.Customer Service Representative.This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in ...Show more

Customer Service Representative - Remote in Kansas

MaximusKansas City, KS, United States
Remote
Full-time

Description & RequirementsMaximus is thrilled to offer an exciting opportunity for a Remote Customer Service Representative (CSR) to join our Kansas team.In this role, you'll provide vital support ...Show more

 • Promoted

Customer Success Representative

ChristianSky AgencyKansas City, MO, US
Full-time
Quick Apply

Join ChristianSky Agency as a Customer Success Representative!.Empower Your Career, Unlock Your Potential, and Work from Anywhere!.At ChristianSky Agency, we’re on an exciting journey of growth, an...Show more

Customer Service Representative Agent - Part Time Panelists Needed - Work From Home

ApexFocusGroupGladstone, Missouri, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...Show more

 • Promoted

Alterations Customer Service Representative

David's Bridal, LLC.Kansas City, MO, United States
Part-time

David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the care...Show more

 • Promoted

Inside Sales and Customer Service Representative

Tait Sales and Consulting, LLCShawnee Mission, KS, United States
Full-time

Inside Sales & Customer Service Representative About Tait Sales -Tait Sales & Consulting (TSC) is a family-owned, sales and distribution company, dedicated to providing top-tier solutions for the n...Show more