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Maintenance Technician - Student Housing

Maintenance Technician - Student Housing

University PartnersGreenville, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

JOB PURPOSE :

Maintenance Technicians perform a variety of responsibilities, including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations.

PRIMARY DUTIES & RESPONSIBILITIES :   will always include those specifically assigned by the immediate supervisor.

  • Providing excellent service to residents, guests, employees and contractors.
  • Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor.
  • Ensuring the clean condition of the community at all times.
  • Maintaining the maintenance shop according to policy.
  • Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review.
  • Assisting in other tasks as directed by the Maintenance Supervisor.
  • Spot cleaning the model and vacant units on a daily basis.

Daily / Weekly :

  • Meetings :  Meet with Maintenance Supervisor daily to review work orders and assignments. Communicate all maintenance concerns. Expect to receive a daily list of assignments and direction from Maintenance Supervisor.
  • Timekeeping :  Keep a record of hours utilizing company provided forms. Obtain authorization to work overtime from Maintenance Supervisor or Community Manager.
  • Common Area Inspection / Pick-up :  Walk Common areas daily, before 9 am. Always be diligent to look for maintenance issues.
  • Peak Day Trash Pickup :  At direction of Maintenance Supervisor, inspect all grounds and ensure cleanliness.
  • Make-Ready Preparation :  Per the turn schedule provided by the Maintenance Supervisor, complete turns :

    • Install Vendor Lock on unit within 24 hours of receiving keys from resident.

  • Communicate any vendor make-ready issues to Maintenance Supervisor.3
  • Ensure that Maintenance Supervisor has walked unit and has approved all work to be done prior to start.
  • Complete a turnkey checklist for each unit as work is completed.   Obtain Maintenance Supervisor signature on form once work is finalized.
  • Workorders :  Complete workorders as directed. Ensure 24-hour response policy. (Daily)
  • Key Change-Outs :  At direction of Maintenance Supervisor, change out vendor lock for newly keyed lock once a unit has been leased and move-in is scheduled. Document in CSR.
  • On Call : Provide on call coverage during non business hours, as directed by Maintenance Supervisor. On larger properties, on call duties are rotated amongst all maintenance staff.
  • Breezeway Cleanliness :  Enforce trash standards on property. Report violations to Maintenance Supervisor so notices to residents can be issued. (Daily)
  • Pool Maintenance :  At the direction of Maintenance Supervisor, log and maintain pool chemicals daily, according to local code.
  • Logs : At direction of Maintenance Supervisor, maintain MSDS / OSHA / EPA logs in shop and office (Daily). Keep abreast of changes to MSDS sheets.
  • Maintenance Inventory : Inform Maintenance Supervisor of supplies needed.
  • Weekend Coverage :     Per schedule provided by Maintenance Supervisor, provide coverage of common areas on weekends and Saturday afternoon cleans. (Weekly)

    • Monthly

  • Scheduled Inspections :  Review Preventative Maintenance Calendar on monthly basis. At the Direction of the Maintenance Supervisor, perform following duties on a monthly basis :

    • Car Checks

  • Breezeway Inspections
  • Safety and Trip Hazard Inspections
  • Monthly Safety Meeting :  Attend a monthly safety meeting to stay informed of safety regulations and changes. Utilize meeting to communicate problems and get direction on better ways of doing things and improved cost control.

    • Quarterly / Ongoing

  • Quarterly Unit Inspections :  At the direction of the Maintenance Supervisor, replace filters on a quarterly basis and inspect units for mold and other problems during filter installs. Place notice in each unit reiterating community policies regarding trash, recycling and proper HVAC operation (standard letter).
  • Equipment Inventory :  Ensure proper equipment is kept in inventory. Report missing / broken equipment immediately to Maintenance Supervisor. Assist in the verification of inventory as directed. Advise Maintenance Supervisor of any needed equipment / supplies.
  • Education :  Keep Maintenance Supervisor updated on education and certification needs. Ensure and required licenses and certifications are kept current.

    • Move-Out / Move-In

  • Vendor Assistance :  Work with vendors during process and provide input to Maintenance Supervisor regarding venders’ status and adherence to schedule.
  • Unit Punch :  Complete unit punch at the direction of Maintenance Supervisor.

    • Qualifications :

  • Working knowledge of electric, plumbing, HVAC and basic construction.
  • A general mechanical aptitude combined with a willingness and desire to learn.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Professional demeanor resulting from previous maintenance experience
  • Excellent customer service skills
  • Good communication and listening skills
  • Able to be an effective team player and interact well with others
  • Organized and detail-oriented
  • Patient, even-tempered and works well under pressure
  • Effective time management skills
  • Able to maintain confidentiality
  • Able to follow directions from a supervisor
  • Able to understand and follow posted work rules and procedures
  • Able to accept constructive criticism
  • Must have own tools
  • Able to climb and work from ladders and the ability to lift and carry heavy loads
  • Able to work weekends or overtime as job requires
  • Able to be “on call” weekends and after hours

    • Education and Experience :

  • High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.

    • Certifications / Licenses :

  • Certified HVAC as required.
  • Valid driver’s license and proof of insurance.

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