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ProgrammerAnalyst, Lead
ProgrammerAnalyst, LeadTexas Children's Medical Center • Houston, Mississippi, USA
ProgrammerAnalyst, Lead

ProgrammerAnalyst, Lead

Texas Children's Medical Center • Houston, Mississippi, USA
19 days ago
Job type
  • Full-time
Job description

Description

Texas Childrens Hospital has an opening for Programmer / Analyst Lead position in Houston TX.

Duties Include :

  • Operational lead for Technical support team
  • First point of escalation for team members regarding technical issues and questions
  • Provide input to manager on team member performance for performance management
  • Deliver feedback to team members on technical and application support areas
  • Review staffing and provides input to managers on staff coverage
  • Schedule and leads regular team meetings
  • Review support incidents Implement and control the configuration and development of systems

Daily review of support incidents and assignment to team members

  • Develop and administer the system configuration and development plan
  • Delegate tasks and responsibilities to team members
  • Perform independent programming for segments of complex problems according to the technical specifications and standard system implementation techniques
  • Analyze system performance and optimizes programs accordingly
  • Provide configuration tuning and upgrades to systems as needed
  • Initiate and implement new programming techniques methods procedures and standards
  • Escalate priority incidents to manager
  • Coordinate change order and project activity
  • Work with manager to prioritize change orders and document requirements for normal change orders and projects
  • Assist manager with prioritizing the change order list for various governance groups
  • Work with team and assign change orders and projects to team members
  • Provide requested status reports for change orders and projects
  • Manage non-PMO projects develop scope create project plans communicate status follow standard project management methods
  • Work with PMO project managers as primary contact for technical analysis and design efforts. Assist project managers in resourcing project tasks to team members
  • Document support processes and educate Support staff Service Desk and customers.
  • Ensure that the team prepares technical and process documentation for support staff.
  • For all application functionality have team prepare knowledge articles for end users IS Servicer Desk and Customer Support staff.
  • Schedule training sessions with support team Customer Support and Service Desk as needed
  • Proactively work towards process improvement in an effort to increase the level and quality of customer service
  • Update application and end user workflows and maintain systems
  • Control system operations by finding and correcting errors in the system

  • Implement modifications to the system to accommodate new or changing requirements
  • Provide emergency support for malfunctioning systems
  • Ensure that workflows supported by the team are documented and available in the QC application
  • Review workflows on a regular basis with business owners subject matter experts and training staff
  • Assure that proper workflows are referred in test activities
  • Has team update workflows as needed to be comprehensive and accurate of current business processes.
  • Coordinate activities and information dissemination with manager

    Coordinate development and maintenance programming activities with management users vendors other personnel

  • Participate in meetings concerning user consulting systems analysis system design and vendor contracts
  • Serve as Information Services department rep in meetings with other Integrated Delivery System components in developing data processing solutions designed to solve practical IDS problems
  • d. Ensure that workflows are documented in the QC application

    e. Review workflows on a regular basis with owners SMEs and staff

  • Participate in strategic planning and Hospital-wide data planning
  • Participate in the development of a minimum of data set for information systems

  • Participate in the development of a data dictionary for usage with implementation efforts
  • Provide expert consultation for strategic planning in data flow and analysis
  • Provide support for compliance to Joint Commission Information Management standard

    Requirements : Employer will accept a bachelors degree or foreign equivalent in computer science computer technology or business information management and 60 months of experience in job offered or in a related role. Position requires monthly travel in-state. Experience must include :

  • 60 months of experience in major system design and implementation.
  • 36 months of experience with Oracle Integration Cloud.
  • 36 months of experience with Oracle Fusion Cloud.
  • 36 months of experience with SQL.
  • To Apply : You must apply through the Apply tab . Include complete contact information (e-mail day / evening phone and mailing address) on resume / application.

    Required Experience :

    IC

    Key Skills

    Mainframe Development,Cobol,SQL,.NET,ASP.NET,Microsoft SQL Server,ssrs,C#,Visual Studio,Visual Basic,Db2,Oracle

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Lead • Houston, Mississippi, USA

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