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Administrative Assistant - Paragon Infusion Centers

Administrative Assistant - Paragon Infusion Centers

Elevance HealthMontgomery, AL, US
2 days ago
Job type
  • Full-time
Job description

Administrative Assistant - Paragon Infusion Centers

Be part of an extraordinary team. A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.

Location : 3255 Malcolm Dr. Montgomery, AL 36116

Shift : Days, Full-time, Monday-Friday.

Onsite : This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.

Please note that per our policy on hybrid / virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Administrative Assistant - Paragon Healthcare is responsible for overseeing patient check-in, registration, and checkout.

How you will make an impact :

  • Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics / eligibility is updated, and current forms are being utilized.
  • Listens and responds to patient and / or family members concerns.
  • Responds to patient questions and complaints, routes issues to appropriate personnel.
  • Analyzes daily administrative operations and utilization of resources.
  • Assists in Medic user issues.
  • Ensures proper cash controls are in place and policy and procedures are followed.

Minimum Requirements :

  • Requires a HS diploma and a minimum of 1 year of lead / supervisory experience in a health care environment; or any combination of education and experience which would provide an equivalent background.
  • For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.

    • Preferred Skills, Capabilities and Experiences :

  • Bi-lingual (English / Spanish) preferred not required.
  • 1+ Years of medical front office experience preferred.
  • Prior authorization experience preferred.
  • Inbound call experience preferred.
  • Customer service experience in a medical or professional setting preferred.
  • Ability to float to area infusion centers for coverage as needed, highly preferred.

    • Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

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    Administrative Assistant • Montgomery, AL, US