Rental Car Customer Service Agent
Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.
What you'll do :
- Greet customers upon arrival
- Expedite the car rental process so customers can get to their destination quickly and easily
- Verify driver's license and reservations
- Assign keys and rental agreements and be able to explain charges on the invoice
- Process car exchanges in the Rental Car computer system
- Resolve customer issues and concerns professionally
Benefits :
Health insuranceDental insuranceFlexible scheduleWhat we require :
Valid driver's license18 years of age or olderMust be flexible with schedule to work night, weekends and holidays as neededPrevious customer service experience and sales skillsAbility to work in a fast paced environment with a variety of tasksWillingness to work outdoor in weather conditions with moderate noise levelDetail orientedComputer literateProficiency in EnglishExtra points for this :
6 months of customer service experiencePrevious experience in baggage handling or customer-facing role