Administrative Assistant - PPM

An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple : We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?

At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.

This position supports the anesthesia-specific segment of our medical professional liability line of business and reports to the Overland Park office location 5 days per week.

Internally, the job title is Office Services Associate, and this position performs administrative support for all departments.

What you'll do :

45% - Underwriting Administrative Support :

• Responds to credentialing requests received from policyholders, hospitals, facilities, and other healthcare networks, including a review of the appropriateness and accuracy of releases.
• Responds to requests for Certificates of Insurance for facilities that have been previously approved and added to policies.
• Enters Insurance Applications, Quotes, and Recertification Statement information into the computer database.
• Orders and obtains Investigative Reports for applicants ensuring information on application matches report information obtained.
• Assembles and mails both paper policy and e-policy documents.
• Prepares documents for batch scanning.
• Issues and mails Certificates of Insurance on a monthly basis for policy renewals.
• Creates DocuSign emails to solicit Proxies for all new policyholders and to obtain applications for new providers.
• Creates Supplier Invoice requests in Workday for Policy Premium Refunds and State Fund invoices, ensuring the Teams Expense Worksheet is maintained.

25% - Claims Administrative Support :

20% - Front Desk / Reception Tasks / Back Office :

5% - Business Development Support :

5% - All Other Administrative Support :

What we're looking for :

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style.

The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete.

After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).

Position Salary Range

$19.05 - $31.43The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Build your career with us and enjoy access to a best-in-class benefits program.