Job Description
Job Description
Discover Your Future
At Carmotive in Houston, TX, we're searching for an Automotive Client Services Specialist eager to elevate customer experiences and drive success. This role is integral in bridging our customers with skilled technical advice and services. If the automotive industry excites you and you're adept at managing fast-paced work, we encourage your application!
Your Impact
- Make first impressions matter through effective greeting and needs assessment.
- Deliver clarity with precise service and repair quotations.
- Serve as a vital communication channel with technicians regarding client needs.
- Oversee scheduling and service operation flow.
- Engage with clients after service to confirm satisfaction.
- Maintain an orderly, professional service work environment.
- Keep informed on industry trends and share insights with clients.
- Tackle customer issues with a solution-oriented mindset.
Preferred Profile
Completion of high school or equivalent level of education; automotive background desirable.Excellent interpersonal and communication capabilities.Introductory knowledge of automotive repair and maintenance.Computer proficiency for managing service operations.Capacity to handle multiple tasks simultaneously in a busy setting.Customer-first mindset with dedication to top-notch service delivery.A valid driver's license with no infractions.Experience in similar advisory roles adds value.Our Offer
401(K) Scheme401(K) Employer MatchDiscount ProgramsAdjusted SchedulingMedical CoverageVacations and LeavesRetirement PlanningPerformance BonusesOffice Hours
8AM to 6PM, Monday-Friday9AM to 4PM, SaturdayClosed on SundaysBring your service advising experience and thrive with us.