Unit Supervisor

Job Description

This position is only open to internal ACS applicants. The selected candidate will be offered a salary of $100,050. This position is open to employees currently serving in the permanent civil service title of Child Protective Specialist Supervisor. The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and maltreatment that the City receives from the New York Statewide Central Register of Child Abuse and Maltreatment. The Division of Child Protection encompasses Child Protective and Placement Services. Child Protective Services include the Child Protective Borough Offices, Family Preservation and Family Services Unit, Emergency Children's Services (ECS), and the Office of Special Investigations (OSI). Emergency Children's Services (ECS) is the after-hours service component of NYC Children's Services. ECS's child protective services staff conduct initial investigations of reported abuse and neglect cases after standard working hours, from 4 : 00pm to 8 : 00am, Mondays through Fridays; 24 hours a day during weekends and holidays; and serving as the hub for field operation as needed during emergency events or natural disasters such as snowstorms, hurricanes, etc. ECS child protective staff generally perform the same functions as child protective staff in Borough office PD Units. ECS is based in Manhattan, but staff investigate cases throughout the city. Emergency Children's Services (ECS) is the after-hours service component of NYC Children's Services. Under the supervision of a Child Protective Manager with wide latitude for the use of judgment and independent decision making, supervises a unit of 5 Child Protective Specialists and 1 Child Protective Specialist Supervisor Level I. The Child Protective Specialist Supervisor level II will be responsible for the following :

• Review written records and available controls
• Monitor subordinates' compliance in adhering to required face to face contacts and visits
• Ensure that appropriate assessment is completed and service plans are formulated within required timeframes
• Provide on-going training and guidance to all casework staff in unit to ensure that all case practice requirements are met
• Assist staff in managing workload and facilitating workflow with other internal and external units
• Attend departmental conferences and transmits to staff information and policies involved
• Monitor subordinates' time and leave
• Rate / evaluate job performance of subordinates
• Develop and support staff as well as takes appropriate disciplinary measures as needed
• Conduct weekly conferences and reviews work with subordinates
• Document conference and follow up to ensure that required case practices are completed
• Case consultation documented in record and ACRS+ for all cases
• As needed the Supervisor II may make field visits for the purposes of investigation or consultation
• Maintain accurate count of subordinates' caseload
• Maintain accurate unit coverage during vacations
• Arrange / conduct case conferences when appropriate, both external and internal
• New agency policies and practices are explained to subordinates in a timely manner
• Professionalism maintained at all times
• Exemplifies leadership skills of effective communication, modeling, coaching, educating support to foster quality supervision to subordinates on a regular basis

Preferred Skills

The preferred candidate should possess the following :

To Apply

Please go to www.cityjobs.nyc.gov or www.nyc.gov / ess for current NYC employees and search for Job ID# 720286.

NO PHONE CALLS, FAXES OR PERSONAL INQUIRES PERMITTED NOTE : ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED

Child Protective Specialist Su - 52367

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of the following fields : social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines; 30 semester credits toward a Masters of Social Work degree or toward a graduate degree in a related field; plus eighteen months of child protective casework experience. Note : Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities is or has been the subject of a child abuse and maltreatment report.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https : / / studentaid.gov / pslf / .

Residency Requirement

New York City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.