Talent.com
IT Technician (T2) for Managed Service Provider
IT Technician (T2) for Managed Service ProviderOn Top of IT • Tucson, AZ, United States
IT Technician (T2) for Managed Service Provider

IT Technician (T2) for Managed Service Provider

On Top of IT • Tucson, AZ, United States
23 hours ago
Job type
  • Full-time
Job description

We are a growing IT service provider seeking a tier 2 technician to join our team.

If you think you are the right match for the following opportunity, apply after reading the complete description.

You will work both remotely as well as on-site at client’s offices.

Some after-hours and weekends will also be required as needed, but we do value your time and try to keep a healthy work / life balance.

  • Warning : The items in bold below are critical for us - if you don't feel like you don't have an above average level of knowledge in them - it probably won't be the right fit.

We appreciate your time and interest in applying for this role.

  • Minimum Requirements :

    • Technical :

  • LAN / WAN troubleshooting and configuration experience
  • Solid understanding and experience with
  • DNS (you should be able to tell us not only what it is, but what each of the types of records are and when they would be utilized)
  • DHCP
  • Configure and deploy firewalls, switches, servers, wireless access points; in-depth understanding of VPN technologies preferred
  • Hyper-V (you've actually setup replication between hosts or done something more than just create new virtual machines)
  • and / or VMware ESXi experience. Deploying virtual machines, troubleshooting, migrating, etc.
  • Server 2016-2025 experience
  • SharePoint
  • experience
  • Active Directory /
  • Entra ID / Intune
  • Microsoft 365
  • (you've worked with it for at least 2+ years)
  • SAN / NAS experience (while definitely a bonus, not a requirement)
  • VoIP experience
  • (meaning you've actually configured phone systems, not just setup phones)

    • Personality :

  • Able to handle tickets and projects from initial creation through completion with minimal supervision
  • Must be honest, reliable, and maintain composure under pressure

    • Job Type : Full-time

    Pay : From $60,000.00 per year

    Benefits :

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

    • Ability to Commute :

  • Tucson, AZ 85712 (Required)

    • Ability to Relocate :

  • Tucson, AZ 85712 : Relocate before starting work (Required)

    • Work Location : In person

    Create a job alert for this search

    Service Technician • Tucson, AZ, United States