Role Overview
This is a full-time remote position for a Remote Booking Specialist . In this role you will assist clients with planning and booking their trips managing itineraries and providing destination information and support. Daily responsibilities include responding to client inquiries offering travel guidance and resolving booking-related issues. Staying informed on travel trends and best practices is essential to delivering exceptional service.
Key Responsibilities
- Consult with Clients : Understand client preferences needs and budgets to provide customized travel recommendations.
- Plan & Book Travel : Arrange flights accommodations transportation excursions and other travel services with accuracy and attention to detail.
- Provide Expert Recommendations : Stay current on travel trends and destinations to deliver knowledgeable guidance on packages activities and experiences.
- Customer Support : Deliver outstanding service before during and after trips resolving questions or concerns promptly.
- Build Relationships : Foster long-term client connections through dependable support and exceptional follow-through.
- Stay Organized : Manage multiple bookings at once ensuring all travel details and communications are accurately maintained in the CRM.
- Handle Changes & Cancellations : Coordinate itinerary updates including rebookings cancellations and adjustments when needed.
Qualifications
Experience in customer service and handling client inquiriesStrong travel planning and itinerary management skillsKnowledge of destinations and travel trendsProblem-solving ability for troubleshooting booking issuesExcellent written and verbal communicationAbility to work independently in a remote environmentFamiliarity with booking systems or travel software is a plusPreferred Skills
Previous experience in customer support or client-facing rolesUnderstanding of travel insurance and related servicesKnowledge of international travel requirements (visas passports vaccinations)Training and certification will be providedWhy Join Us
Work from Anywhere : Fully remote role no commute requiredFlexible Schedule : Create a work routine that suits your lifestyleSupportive Team : Collaborate with a friendly and encouraging groupProfessional Development : Access training and growth opportunitiesHow to Apply
Submit your resume showcasing your travel background and / or customer service experience. We look forward to hearing how you can help our clients explore the world
Key Skills
Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 30000 - 80000