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Membership Coordinator

Membership Coordinator

BODY20Sea Girt, NJ, US
30+ days ago
Job type
  • Full-time
Job description

Position Overview

As a BODY20 team member, you will be part of a dynamic team that positively affects the lives of studio members and staff on a daily basis! You will be an integral part of the success of a fast-paced fitness studio by providing best-in-class customer experiences while building relationships with BODY20 members and the community.

We Offer

  • Career Growth : Join our team and kickstart your journey with comprehensive paid training, certifications, and unwavering support tailored to achieve your professional goals
  • Rewarding Compensation Package : Competitive base pay, enticing commissions, and performance bonuses
  • Employee Recognition : Take advantage of a complimentary Studio Membership and exclusive product discounts
  • Flexible Schedule : Accommodating schedule around your educational or personal goals
  • Friendly Work Environment : Dress comfortably in our fitness casual attire while working in a dynamic, collaborative environment fueled by passion
  • Pathway to Entrepreneurship : Chart Your Course to Franchise Ownership or Business Leadership

Responsibilities

  • Greet Members and maintaining flow of sessions
  • Provide exemplary customer service
  • Manage incoming and outgoing phone calls
  • Respond to customer questions, issues, and scheduling sessions
  • Respond to new leads entering the system
  • Coordinate consultations and walking new bookings through their first sessions
  • Work as a team player to help grow the member base of the studio through sales, onboarding new members, and superior customer service

    • Requirements

  • Ability to take 1-2 BODY20 sessions per week to effectively describe the workout to prospective clients
  • Excellent verbal and written communication skills
  • Enthusiastic, energetic, personable, and friendly
  • Passion for health and wellness
  • Strong follow-up and organizational skills

    • BODY20

    Most people know you only use 10% of your brain. But most don't realize you only use 30% of your body. BODY20 is here to change that. By combining personalized one-on-one training with body gear that sends electrical impulses into the deep tissue of your body's muscles the way your brain does BODY20 helps every body workout to 100%. At BODY20, we live what we believe.

  • That you shouldn't have to choose between fitness and family time
  • That fitness should never compete with career
  • That getting in shape shouldn't hurt
  • That everybody should get the most out of life and is entitled to feel great

    • We believe in FITNESS EQUALITY. If you are :

  • a passionate, positive and detail oriented person that can talk to anyone
  • someone who enjoys teamwork and wants to be a part of a world class fitness company
  • someone who would go all in on an 80's themed workout and might just drop and do a burpee for fun

    • Then you're probably the right person for us! Because we are :

  • all about fun, exciting and rewarding experiences for our team members
  • expanding rapidly around the country
  • looking for successful and motivated people who want to improve themselves and their career
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    Membership Coordinator • Sea Girt, NJ, US