Chief Executive Officer

Job Description

Position Overview

Intermountain MLS, a regional MLS serving one shareholder Association and six non-shareholder Association customers, is seeking an accomplished relationship builder who understands the importance of creating a truly customer-responsive MLS organization from top to bottom. The next CEO must be someone who listens deeply, responds quickly, and builds strong, trust-based relationships with brokers, agents, appraisers, associations, technology partners, and industry leaders. This role requires a leader who knows how to create an environment where customer needs guide decisions, staff feel empowered and inspired to serve at the highest levels, and the MLS becomes known for its relevance, responsiveness, and proactivity.

This leader will also bring a clear and forward-looking technology vision. The successful candidate will know how to harness the practical and transformative power of AI. They will understand how AI can simplify MLS experiences, streamline operations, and help real estate professionals access information through plain-English questions rather than complicated workflows. The CEO will position Intermountain MLS as a national leader in innovation, data strategy, and mission critical MLS solutions.

Boise continues to experience remarkable growth and vibrancy. The metro area has expanded rapidly with nearly 25% population growth. Boise State University plays a significant role in this growth, fueling the region with a skilled talent pipeline, research partnerships, and an economic development engine that supports innovation and industry collaboration.

Beyond its business advantages, Boise offers an exceptional quality of life. The area is known for its temperate climate, abundant outdoor recreation, extensive trail systems, and access to the Boise River. It’s a community that encourages a healthy, active lifestyle and blends the amenities of a larger city with the comfort and warmth of a close‑knit environment, an appealing place for the next CEO to live and lead.

This role requires a practical, collaborative leader who is passionate about delivering exceptional value to its nearly 8,000 customers while guiding Intermountain MLS into its next chapter of innovation and service excellence.

This role blends strategic leadership with hands-on execution. The ideal candidate is practical, resourceful, collaborative, and passionate about delivering exceptional value to customers while guiding Intermountain MLS into its next chapter of innovation and service excellence.

Key Responsibilities Customer Experience & Operations

• Champion a customer-centric culture across the entire organization.
• Lead efforts to improve responsiveness, support quality, and clarity of communication and deepen relationships.
• Use workflows and AI tools to make staff more efficient and frees them up for higher-level work.
• Ensure members have easy access to MLS tools, data, training, and dependable support.
• Actively seek feedback, understand customer needs, and work quickly to address challenges.

Stakeholder & Relationship Building

Team Leadership & Culture

Technology, Innovation & AI Leadership

Financial Management & Growth

Effective Marketing and Training

Qualifications :

Ideal Attributes

This is a great opportunity to lead a respected organization at an exciting time of growth and innovation in the Idaho real estate market. Intermountain MLS is looking for a leader who brings both heart and skill to the role—someone who’s ready to support customers, strengthen relationships, and move the MLS forward in smart, meaningful ways.

To be considered for the position, please email your resume to  michael@wavgroup.com.