Sales Team Lead (Liquor Store Clerk 2) - North 22nd Street - Philadelphia

FULL-TIME SALES TEAM LEAD (LIQUOR STORE CLERK 2)

Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high-energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer-focused retail role, with all the perks of full-time state employment!

Our Fine Wine & Good Spirits (FW&GS) store in Philadelphia is looking for a Full-Time Sales Team Lead (Liquor Store Clerk 2) - apply today!

As a Sales Team Lead, you will serve as a lead worker for a shift and guide a team of clerks. This Shift Lead position is responsible for working in collaboration with the FW&GS management team. Responsibilities include managing daily store functions, such as positively engaging with customers, ringing up sales, unloading shipments, stocking shelves, building displays, and maintaining store cleanliness. You'll oversee and train lower-level clerks, ensuring they follow store procedures and policies, and provide assistance with customer service, cash management, and inventory reports for the shift.

Key responsibilities include :

• Leading a shift effectively, ensuring smooth store operations and providing guidance to lower-level clerks.
• Providing top-notch customer service, helping shoppers find what they need.
• Managing sales transactions with a computerized cash register.
• Unloading shipments, stocking shelves, and assembling product displays.
• Maintaining store cleanliness and ensuring a positive shopping environment.
• Providing on-the-job training to less experienced staff, ensuring they understand store procedures and policies.
• Completing shift reports, including accounting and inventory management, and addressing cash management issues.
• Resolving customer service and product-related concerns promptly.
• Working independently while leading and guiding other clerks.
• Safely lifting products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection.
• Standing for extended periods of time.
• Keeping the store clean and organized.
• Utilizing scanners, box cutters, dollies, carts, hand trucks, and pallet jacks.
• Following all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it.
• Working in a friendly, team-oriented environment where every day brings new challenges and rewards.
• Must be willing to travel as needed.

If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board!

Work schedule and additional information :

Qualifications :

Minimum experience and training requirements :

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How to apply :

Veterans :

Telecommunications Relay Service (TRS) : 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.